Indra Group

Lead Business Analyst

Indra Group
Posted 10/21/2026contractLondon • United KingdomSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading complex business analysis and enterprise transformation engagements, with a strong focus on requirements engineering, process modeling, and operating model design. Proficient in aligning stakeholders and developing comprehensive business cases within ITIL-aligned asset management frameworks.

Highest-signal resume keywords
Requirements EngineeringProcess ModellingOperating Model DesignITIL ExperienceBusiness Case Development

Tech Stack

Tools & technologies
ITSMServiceNow

About the role

Key responsibilities & impact
  • Lead discovery, requirements definition, target operating model design and business case development for a standardised, ITIL-aligned Asset Management capability
  • Connect hardware and software asset management, lifecycle management, spares and logistics, security, finance, contracts, data and tooling into a coherent managed service capability
  • Establish an evidence-based view of current processes, tools, data, reporting, ownership and customer obligations
  • Define end-to-end requirements from plan and procure through operate, replace, retire and dispose
  • Align stakeholders on the target operating model, governance, service boundaries and accountabilities
  • Create a prioritised, traceable requirements catalogue and investable business case
  • Define tooling, integration, pilot and rollout direction
  • Own the BA approach, plan, standards, scope and requirements governance
  • Lead workshops across Managed Services, Field Services, Contracts, Finance, Procurement, Security, Service Design and Tooling
  • Resolve conflicting needs and escalate material decisions, risks and dependencies
  • Provide direction and quality assurance to the supporting BA
  • Lead current-state, gap, pain-point, risk and duplication analysis
  • Develop the operating model, process architecture, governance, RACI, service catalogue and reporting framework
  • Assess tooling and integration options against agreed requirements
  • Develop costs, benefits, risks, funding profile, phasing, pilot scope and roadmap
  • Produce current-state assessment and process maps, requirements catalogue and traceability, target operating model, governance and RACI, future-state process architecture, service catalogue and customer reporting framework, tooling and integration assessment, business case, pilot definition and implementation roadmap

Requirements

What you’ll need
  • Extensive experience leading complex BA or enterprise transformation engagements
  • Strong requirements engineering, process modelling, facilitation and operating model design skills
  • Ability to work across operational, commercial, financial, security, data and technology stakeholders
  • Experience shaping business cases and leading other analysts
  • Excellent executive communication, negotiation and decision facilitation
  • ITIL, IT service management or managed services experience
  • Hardware, Software or IT Asset Management experience
  • Knowledge of ServiceNow, CMDB, discovery or licence management tooling
  • Understanding of lifecycle, spares, logistics, audit, compliance and secure disposal
  • Experience in complex customer and supplier environments

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business AnalysisRequirements DefinitionProcess ArchitectureGovernance FrameworksRisk AnalysisTooling AssessmentLifecycle ManagementData ReportingIntegration OptionsCurrent-State Assessment
Soft Skills
Executive CommunicationNegotiationDecision FacilitationStakeholder AlignmentConflict Resolution
Tools & Technologies
ServiceNowCMDBDiscovery ToolingLicence Management Tooling
Certifications & Qualifications
ITIL Certification
Industry Keywords
Asset ManagementManaged ServicesOperational GovernanceComplianceSecure Disposal