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Indra GroupCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading complex business analysis and enterprise transformation engagements, with a strong focus on requirements engineering, process modeling, and operating model design. Proficient in aligning stakeholders and developing comprehensive business cases within ITIL-aligned Asset Management frameworks.
Highest-signal resume keywords
Requirements EngineeringProcess ModellingOperating Model DesignExecutive CommunicationITIL Experience
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Lead discovery, requirements definition, target operating model design and business case development for a standardised, ITIL-aligned Asset Management capability
- Connect hardware and software asset management, lifecycle management, spares and logistics, security, finance, contracts, data and tooling into a coherent managed service capability
- Establish an evidence-based view of current processes, tools, data, reporting, ownership and customer obligations
- Define end-to-end requirements from plan and procure through operate, replace, retire and dispose
- Align stakeholders on the target operating model, governance, service boundaries and accountabilities
- Create a prioritised, traceable requirements catalogue and an investable business case
- Define tooling, integration, pilot and rollout direction
- Own the BA approach, plan, standards, scope and requirements governance
- Lead workshops across Managed Services, Field Services, Contracts, Finance, Procurement, Security, Service Design and Tooling
- Resolve conflicting needs and escalate material decisions, risks and dependencies
- Provide direction and quality assurance to the supporting BA
- Lead current-state, gap, pain-point, risk and duplication analysis
- Develop the operating model, process architecture, governance, RACI, service catalogue and reporting framework
- Assess tooling and integration options against agreed requirements
- Develop costs, benefits, risks, funding profile, phasing, pilot scope and roadmap
- Deliver current-state assessment and process maps, requirements catalogue and traceability, target operating model, governance and RACI, future-state process architecture, service catalogue and customer reporting framework, tooling and integration assessment, business case, pilot definition and implementation roadmap
Requirements
What you’ll need- Extensive experience leading complex BA or enterprise transformation engagements
- Strong requirements engineering, process modelling, facilitation and operating model design skills
- Ability to work across operational, commercial, financial, security, data and technology stakeholders
- Experience shaping business cases and leading other analysts
- Excellent executive communication, negotiation and decision facilitation
- ITIL, IT service management or managed services experience (desirable)
- Hardware, Software or IT Asset Management experience (desirable)
- Knowledge of ServiceNow, CMDB, discovery or licence management tooling (desirable)
- Understanding of lifecycle, spares, logistics, audit, compliance and secure disposal (desirable)
- Experience in complex customer and supplier environments (desirable)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisRequirements DefinitionProcess ArchitectureGovernance FrameworkGap AnalysisRisk AssessmentTooling AssessmentLifecycle ManagementCost-Benefit AnalysisService Catalogue Development
Soft Skills
FacilitationNegotiationDecision FacilitationStakeholder AlignmentConflict Resolution
Tools & Technologies
ServiceNowCMDBDiscovery ToolingLicence Management Tooling
Certifications & Qualifications
ITIL Certification
Industry Keywords
Asset ManagementManaged ServicesOperational GovernanceComplianceSecure Disposal