Mortgage Loan Officer

• Recommend loan solutions to existing firm customers and prospective clients sourced through strategic initiative platforms
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain and develop new clients
• Develop and prepare loan solutions and refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Apply customer-focused decision-making and manage risks in accordance with PNC’s Enterprise Risk Management Framework

Senior Mortgage Loan Officer

Communications

• Execute conference and event planning tasks, including business-partner outreach, venue and resource coordination, giveaway sourcing, and post-event debrief meetings
• Coordinate event scheduling details, speaker availability, presentation materials, and updates with internal and external business partners
• Assist with team mailbox management, including email triage and disposition
• Ensure collateral is current, accessible, and aligned across profiles
• Manage collateral expirations and required reviews
• Assist with collateral submissions for legal and compliance approval and coordinate approval routings
• Maintain and update materials across shared drives and the Seismic content management platform
• Edit, format, and maintain photos in Photoshop
• Support development, review, and distribution of communications
• Provide day-to-day administrative support
• Help design, develop, produce, and consult on internal and external communications
• Support communications planning, research, and development
• Help ensure clarity, accuracy, and strategic alignment of communications
• Collect and synthesize data to identify trends and tactical implications
• Participate on cross-functional teams, influence outcomes, and evaluate success
• Coordinate reviews and approvals with legal, compliance, finance, risk, and other partners

Senior Communications Specialist – Asset Management Group

Data Engineer

• Design, develop, and maintain enterprise data integration solutions using Informatica PowerCenter, SQL, and related ETL technologies
• Analyze requirements and build and enhance ETL workflows
• Optimize data processing performance and ensure high-quality, reliable data delivery
• Provide production support for complex data environments
• Troubleshoot workflow failures and resolve data issues
• Perform root cause analysis and support incident remediation
• Partner with Product Owners, Data Analysts, architects, QA teams, and business stakeholders in an Agile environment
• Deliver enhancements, support releases, and drive continuous improvement of data solutions
• Participate in deployment, validation, monitoring, and operational support activities
• Contribute to automation, stability improvements, and the overall health of enterprise ETL platforms
• Provide detailed technical design and development of software solutions
• Propose and design software solutions for complex business needs
• Write, test, and deploy software
• Prepare technical and procedural documentation
• Maintain and debug software

Senior Software Engineer – Data and Automation, Informatica, SQL, ETL

Business Analyst

• Analyze business processes, workflows, and operational challenges to identify improvement opportunities
• Gather, document, and validate business requirements with stakeholders
• Facilitate communication across business and technology teams
• Support project planning, implementation, testing, and post-production activities
• Monitor and evaluate business solutions for alignment with organizational objectives
• Manage multiple priorities, project deadlines, and business commitments
• Independently own assigned projects and deliverables
• Research, discover, collect, and interpret business requirements
• Develop and review processes, procedures, workflow analytics, and reporting
• Consult clients on business designs, problem solving, and business analysis
• Develop and maintain policy and procedure documentation
• Provide expertise and problem-solving throughout the business analysis process
• Perform gap analysis and facilitate future business process modeling

Senior Business Analyst – Retail Bank Operations

Customer Support

• Monitor, maintain, and support systems and software to ensure stability and compliance with technology standards
• Perform maintenance, including installation of patches and upgrades
• Detect, resolve, and/or escalate incidents
• Participate in root cause analysis and corrective actions to prevent recurrence
• Monitor systems availability, performance, and capacity against baseline metrics and report trends
• Develop in-depth knowledge of supported systems and applications
• Perform application governance, including required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries, and complying with technology standards
• Support and improve critical payment-processing services and associated security controls
• Partner with application owners, infrastructure teams, cybersecurity, and operational stakeholders
• Maintain platform stability, remediate risks, manage privileged-account compliance, investigate incidents, and drive service improvements
• Participate in a 24/7 Site Reliability Center operation, including resolving critical systems issues during off hours

System Reliability & Support Specialist

• Manage vulnerabilities
• Manage incidents, including detection, resolution, escalation, root cause analysis, and corrective action
• Install and renew certifications
• Work with Windows and Linux systems
• Configure servers to new standards
• Monitor, maintain, and support systems and software for stability and compliance
• Install patches and upgrades
• Monitor systems availability, performance, and capacity against baseline metrics and report trends
• Develop in-depth knowledge of supported systems and applications
• Perform application governance, including attestations, continuity testing, impact analysis, audit/regulatory inquiries, and compliance with technology standards
• Ensure projects are completed by target dates from start to finish

System Reliability & Support Specialist – Production Support

Examiner

• Lead complex Field Examinations on existing borrowers
• Assist with Field Examinations led by other examiners
• Perform independent analysis of borrowers’ collateral records and financial reports
• Determine and assess collateral values securing loans and identify collateral weakness or deterioration
• Evaluate accounting system controls, data integrity, managerial control oversight, and borrower accounting personnel
• Verify collateral reporting and management comply with loan-document terms and conditions
• Prepare complex Field Examination reports and supporting workpapers
• Highlight significant findings, material variances, conclusions, and recommendations for improvement
• Communicate and escalate significant exam findings, concerns, delays, or borrower limitations to lending and credit personnel
• Participate in meetings with Relationship Managers, deal teams, and borrower representatives
• Confirm proper reporting of collateral on Borrowing Base Certificates
• Ensure Borrowing Base compliance with Loan Approval terms and conditions
• Manage the due diligence process when leading an examination
• Direct daily fieldwork performed by assigned Field Examiners
• Ensure assignments and duties are completed accurately and timely
• Train junior and new Field Examiners
• Evaluate junior/new Field Examiners’ progress and report to the Recurring Business Regional Field Examination Manager
• Demonstrate customer focus and manage risks in accordance with PNC’s Enterprise Risk Management Framework

Senior Field Examiner – Business Credit

Insurance

• Coordinate relationship management activities with new and/or existing clients to grow sales, revenue, and market share
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, financially analyze, negotiate, and document non-credit products and services
• Manage risk/return and drive quality for new and/or existing clients
• Identify and mitigate regulatory, reputational, and operational risks
• Provide ideas and insights based on client needs and financial well-being
• Increase client engagement and loyalty through strategic dialogue and opportunity quantification
• Manage internal and external relationships, including community and industry relationships
• Acquire new clients and expand existing clients while enhancing the client experience
• Leverage reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and inform on treasury product knowledge, industry benchmarking, and solution positioning
• Cover P&C and Life Insurance Carriers within PNC's Treasury Management Sales organization

Treasury Management Officer II – Insurance Coverage

Strategist

• Develop, consult on, and implement tax, estate, and financial plans for clients
• Collaborate with more-senior planning resources on complex matters and specific subject areas
• Partner in acquiring new clients
• Retain, expand, and deepen existing client relationships
• Conduct and review research
• Develop tax, estate, and financial analyses and plans
• Make generally accepted recommendations to the team and clients
• Provide direction to associates when appropriate
• Retain and grow assets under management by advising clients, prospective clients, and Centers of Influence
• Identify PNC solutions and services as sales opportunities
• Develop new client relationships through networking, prospecting, and referrals
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework

Wealth Strategist II

Banker

• Acquire and deepen the branch customer base through proactive sales and service activities
• Manage the customer experience by identifying opportunities to improve customers’ financial wellbeing
• Collaborate with ecosystem partners to grow customers’ share of wallet
• Act as a PNC ambassador and position PNC solutions to drive new revenue and customer loyalty
• Lead proactive sales conversations through outbound calling, service-to-sales, teller interactions, appointment setting, and lobby engagement
• Deliver a full PNC conversation with every client interaction to identify appropriate solutions
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships
• Drive customer loyalty and share of wallet through a differentiated customer experience
• Perform lobby engagement activities and position financial products to meet customer needs
• Educate customers on options for managing financial transactions using technology, tools, and resources
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems
• Manage risk through adherence to policies and procedures
• Participate in branch daily operations, ensuring efficient and accurate completion

Senior Personal Banker

General

• Act as an escalation point for complex technical issues
• Provide technical support through phone and ticketing platforms; provide chat support based on business needs
• Create, document, track, and resolve incidents using ServiceNow or similar ITSM platforms
• Prioritize, categorize, and document issues
• Diagnose and resolve hardware, software, network, and access-related issues
• Communicate technical solutions clearly to non-technical users
• Provide guidance, coaching, and support to junior analysts
• Identify incident trends and recommend process improvements, knowledge base enhancements, and automation opportunities
• Adhere to organizational policies, security standards, and confidentiality requirements
• Provide support and problem resolution for technology products and applications
• Perform business process analysis projects, including research, presentations, problem resolution, and improvement recommendations
• Resolve incidents and fulfill requests according to knowledge documentation
• Analyze Technology Solution Center operations through data analysis, trend analysis, graphing, and presentation development and delivery
• Participate in creating functional requirements for IT systems
• Support leadership with knowledge management, training, new product support, and other specialties or projects

Technology Solution Center Lead

Business Development Rep

• Acquire new clients across financial wellness solutions
• Grow sales, revenue, and market share against relevant sales goals
• Work with clients with moderate levels of risk and complexity
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, perform financial analysis for, negotiate, and document non-credit products and services
• Manage risk/return and drive quality for new and existing clients
• Identify and mitigate regulatory, reputational, and operational risks
• Provide ideas and insights based on clients’ needs and financial well-being
• Increase client engagement and loyalty
• Build and manage internal and external relationships, including community and industry relationships
• Present PNC’s full range of products and services to clients
• Use reporting and sales tools to identify and convert sales opportunities
• Collaborate with internal partners and subject matter experts throughout the sales cycle
• Build long-term client relationships

Senior Business Development Manager – Financial Wellness Solutions

• Acquire and deepen the branch customer base through proactive sales and service activities
• Identify opportunities to improve customers' financial wellbeing
• Collaborate with ecosystem partners to grow customers' share of wallet
• Position PNC solutions to drive new revenue and customer loyalty
• Drive proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting, and lobby engagement
• Deliver a full PNC conversation with every client interaction to identify appropriate solutions
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships
• Create customer loyalty and grow customer share of wallet through a differentiated customer experience
• Educate customers on options for managing financial transactions using technology, tools, and resources
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems
• Manage risk through adherence to policies and procedures
• Participate in branch daily operations, ensuring efficient and accurate completion

QA Automation Engineer

• Design and develop enterprise automation solutions for database platform operations
• Build reusable automation frameworks and engineering patterns
• Eliminate manual operational processes through automation
• Develop automated validation, reporting, monitoring, compliance, and remediation capabilities
• Maintain code repositories, documentation, and automation standards
• Integrate automation with enterprise tooling, APIs, and CI/CD pipelines
• Serve as a senior Oracle DBA
• Support Oracle RAC, ASM, Multitenant, RMAN, Data Guard, Fleet Patching and Provisioning, Enterprise Manager, Exadata, and Recovery Appliance technologies
• Design and automate database build, patching, cloning, migration, backup, recovery, and validation processes
• Troubleshoot complex database and infrastructure issues
• Expand automation across SQL Server, PostgreSQL, MySQL, MongoDB, and future database technologies
• Develop platform-agnostic engineering patterns
• Partner with database platform engineering teams to identify automation opportunities and standardize workflows
• Develop vulnerability remediation automation and automate compliance evidence collection and reporting
• Implement automated security validation and integrate with identity, access management, and privileged access systems
• Create dashboards, reporting solutions, and operational metrics
• Improve reliability and consistency, reduce toil, and simplify operations
• Provide technical mentorship and lead strategic automation initiatives
• Participate in backlog prioritization and delivery planning
• Influence engineering standards, best practices, and automation strategy
• Design, code, test, deploy, document, maintain, and debug software solutions

Senior Database Automation Engineer

Security Operations

• Evaluate, respond to, and mitigate alerts from SIEM and cybersecurity products including NGFWs, IDS/IPS, antivirus, web application firewalls, NAC solutions, and EDR
• Use and apply SIEM and EDR security technologies
• Tune SIEM events to reduce false positives
• Extract indicators of compromise and behavioral characteristics from malicious samples and implement mitigation through sandboxing
• Scope events and determine appropriate remediation steps
• Demonstrate subject matter expertise in one or more SOC functions
• Perform operational support for the institution as a representative of the security organization
• Provide technical evaluation and analysis to improve the organization’s security posture
• Review information and logs, execute defined tasks, analyze requirements, and create documentation
• Conduct investigations, data loss prevention, data manipulation, and coordination of activities
• Address or mitigate risks and vulnerabilities
• Review and define controls
• Advise on complex security procedures and products for clients, security administrators, and network operations
• Participate in enforcement of controls addressing security risks and threats
• Share knowledge with staff
• Conduct security assessments and information security routines
• Investigate and recommend corrective actions for data security

Senior Mortgage Loan Officer

Senior Communications Specialist – Asset Management Group

Senior Software Engineer – Data and Automation, Informatica, SQL, ETL

Senior Business Analyst – Retail Bank Operations

System Reliability & Support Specialist

System Reliability & Support Specialist – Production Support

Senior Field Examiner – Business Credit

Treasury Management Officer II – Insurance Coverage

Wealth Strategist II

Senior Personal Banker

Technology Solution Center Lead

Senior Business Development Manager – Financial Wellness Solutions

Senior Personal Banker

Senior Database Automation Engineer

Security Analyst – SOC