Banker

• Acquire and deepen the branch customer base through proactive sales and service activities
• Identify opportunities to improve customers' financial wellbeing
• Collaborate with ecosystem partners to grow customers' share of wallet
• Position PNC solutions to drive new revenue and customer loyalty
• Drive proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting, and lobby engagement
• Deliver a full PNC conversation with every client interaction to identify appropriate solutions
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships
• Create customer loyalty and grow customer share of wallet through a differentiated customer experience
• Educate customers on options for managing financial transactions using technology, tools, and resources
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems
• Manage risk through adherence to policies and procedures
• Participate in branch daily operations, ensuring efficient and accurate completion

Senior Personal Banker

Examiner

• Lead complex Field Examinations on existing borrowers
• Assist with Field Examinations led by other examiners
• Perform independent analysis of borrowers’ collateral records and financial reports
• Determine and assess collateral values securing loans and identify collateral weakness or deterioration
• Evaluate accounting system controls, data integrity, managerial control oversight, and borrower accounting personnel
• Verify collateral reporting and management comply with loan-document terms and conditions
• Prepare complex Field Examination reports and supporting workpapers
• Highlight significant findings, material variances, conclusions, and recommendations for improvement
• Communicate and escalate significant exam findings, concerns, delays, or borrower limitations to lending and credit personnel
• Participate in meetings with Relationship Managers, deal teams, and borrower representatives
• Confirm proper reporting of collateral on Borrowing Base Certificates
• Ensure Borrowing Base compliance with Loan Approval terms and conditions
• Manage the due diligence process when leading an examination
• Direct daily fieldwork performed by assigned Field Examiners
• Ensure assignments and duties are completed accurately and timely
• Train junior and new Field Examiners
• Evaluate junior/new Field Examiners’ progress and report to the Recurring Business Regional Field Examination Manager
• Demonstrate customer focus and manage risks in accordance with PNC’s Enterprise Risk Management Framework

Senior Field Examiner – Business Credit

Mortgage Loan Officer

• Recommend loan solutions to existing firm customers and prospective clients sourced through strategic initiative platforms
• Manage a portfolio of customer relationships
• Seek opportunities to retain and develop new clients
• Develop and prepare loan solutions and refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Demonstrate customer-focused decision-making and create customized customer solutions
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework

Senior Mortgage Loan Officer

Strategist

• Develop, consult on, and implement tax, estate, and financial plans for clients
• Collaborate with more-senior planning resources on complex matters and specific subject areas
• Partner in acquiring new clients
• Retain, expand, and deepen existing client relationships
• Conduct and review research
• Develop tax, estate, and financial analyses and plans
• Make generally accepted recommendations to the team and clients
• Provide direction to associates when appropriate
• Retain and grow assets under management by advising clients, prospective clients, and Centers of Influence
• Identify PNC solutions and services as sales opportunities
• Develop new client relationships through networking, prospecting, and referrals
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework

Wealth Strategist II

• Recommend loan solutions according to lending guidelines and client requirements
• Manage a portfolio of customer relationships
• Identify opportunities to retain and develop new clients
• Conduct sales calls
• Develop and prepare loan solutions
• Refer products and services
• Review documentation for compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Maintain customer-focused practices and manage risks in accordance with PNC's Enterprise Risk Management Framework

Financial Planning and Analysis

• Provide portfolio/platform and relationship management services to selected clients with large and complex account types
• Manage accounts according to client-developed investment objectives, PNC’s investment approach, philosophy, and platform
• Maintain expert-level knowledge of complex investment and asset management strategies
• Lead growth of assets under management and client retention for the assigned markets
• Support acquisition of new clients and expansion of services
• Participate in or lead investment sales efforts for selected large and complex investment prospects
• Provide leadership and direction to investment professionals
• Manage performance management, hiring, and coaching reviews of investment professionals
• Manage 15 Investment Advisors and provide continued training throughout the territory
• Execute risk management practices in accordance with PNC policies and procedures
• Identify, resolve, or escalate risk-management issues
• Ensure execution of policies and Regulation 9 in the assigned markets
• Travel throughout Northwest, Northeast, and Central Pennsylvania market territories and multiple offices
• Cultivate diverse teams and inclusive workplaces
• Drive change and innovation
• Deliver results and empower others in decision-making
• Develop employees and customers through talent-management decisions

Investment Market Manager

Proposal Manager

• Respond to complex incoming Requests for Proposals (RFPs) for new client acquisition, client growth, and retention
• Determine appropriate base content for proposals
• Compose custom and tailored content for solicited and proactive proposals
• Coach, mentor, and guide team members in alignment with management’s vision and strategic plan
• Lead the market team as project manager through proposal production and review processes
• Compose complex, client-centric proposal packages aligned with team vision, business strategy, and prospect needs
• Escalate process or training concerns to the team manager
• Maintain knowledge of supported products and services through training and communications
• Apply product and service knowledge to RFP/RFI development
• Identify and manage inherent risk associated with developing and distributing RFPs/RFIs
• Pursue self-education on technology and tools through training modules, conferences, web-exes, and other resources
• Promote customer-focused decision-making and adherence to PNC’s Enterprise Risk Management Framework

Lead Proposal Writer

Strategy

• Develop, maintain, and enhance inbound and outbound fraud mitigation strategies
• Analyze transaction, fraud alert, and fraud loss data to evaluate performance and identify strategy improvements
• Create, refine, and optimize fraud rules
• Monitor performance and report on key performance indicators
• Provide analytical support for launching and implementing new fraud models
• Update strategies to leverage new model scores
• Support transaction limit analysis and evolving limit structures
• Leverage analytical tools to provide business and technical expertise for analytics processes, tools, and applications
• Recommend performance measures including lifts, efficiencies, confidence intervals, and other statistical metrics
• Analyze and process data, build and maintain models and report templates, and develop dynamic data-driven solutions
• Provide business clients with detailed, actionable reports documenting findings from data processing and analysis
• Consult on business intelligence data for predictive analytics and facilitate implementation of new tools and data marts
• Manage risks associated with business objectives and activities within PNC's Enterprise Risk Management Framework

Portfolio Analytics, Strategy Analyst

Account Manager

• Set relationship strategies and direct relationship management activities for new and existing clients
• Grow sales, revenue, and market share against relevant sales goals
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, perform financial analysis for, negotiate, and document credit and non-credit products and services
• Manage risk/return and quality for clients
• Identify and mitigate regulatory, reputational, operational, and credit risks
• Provide ideas and insights based on client needs and financial well-being
• Drive client engagement and loyalty
• Generate ideas and best practices within Relationship Management
• Manage senior internal and external relationships to acquire and expand clients and enhance client experience
• Present PNC's full range of products and services to clients
• Use reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and mitigate credit risk for complex credit requests using advanced credit fundamentals and internal credit policies
• May mentor other team members

Multinational Relationship Manager III, C&IB

Accounting Manager

• Provide accounting, reporting, and analytical expertise supporting a business function or business unit
• Provide specialized accounting, financial and regulatory reporting, accounting research, and control oversight
• Create accounting memoranda and specialized reports for internal and external use
• Complete month-end, quarter-end, and year-end closing activities
• Prepare and review journal entries and appropriate audit work papers
• Reconcile accounts related to bank accounting, loans and investments, deposits, tax, and subsidiary regulatory reporting
• Support and assist accounting staff in developing their professional skills
• Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework
• Apply customer-focused practices in business decisions and customized customer solutions

Senior Accounting Specialist – Tax Credit

Data Scientist

• Lead analytics processes across multiple functions or business units using complex analytical tools
• Create data-driven solutions
• Mentor junior employees and consultants
• Consult with clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product or solution development
• Determine optimal analytic approaches and support development, implementation, and enhancements
• Guide peers on analytic approaches for complex solutions
• Conceptualize, develop, and continuously optimize analytical solutions for business leadership
• Enable data-driven decision-making
• Analyze results and make recommendations to key business partners and senior management
• Communicate conclusions from complex analytical solutions to diverse audiences
• Drive data-informed decision-making, measurement of business outcomes, and adoption of advanced analytics and AI capabilities
• Build executive-level reporting and ensure technology investments and use cases deliver measurable business value and ROI

Business Analytics Lead

• Recommend loan solutions in accordance with lending guidelines and clients' requirements
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain and/or develop new clients
• Make sales calls
• Develop and prepare loan solutions
• Refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Deliver customer-focused solutions and manage risks in accordance with PNC's Enterprise Risk Management Framework

DevOps Engineer

• Design, build, and maintain technology solutions
• Select appropriate platforms and integrate and configure solutions
• Develop software components and hardware for new and emerging technology projects
• Align technology projects with business strategies and objectives
• Provide consultation on common issues and best practices for junior staff
• Systematically analyze client requirements within the traceability framework
• Resolve functional problems
• Ensure quality of project deliverables while maintaining compliance with relevant standards and processes
• Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework

Technology Engineer – Site Reliability

Associate

• Support syndicated loan activities across the full deal lifecycle
• Learn and perform Business Credit UK and Syndication Support functions
• Book and service UK syndicated loan deals in ACBS
• Perform reporting and servicing activities
• Process and maintain deal documentation in SyndTrak
• Coordinate investor access and update life-of-loan activity
• Manage investor data and support CUSIP generation
• Liaise between deal closers and operational systems
• Review and process trade documentation
• Handle trade settlement activities
• Conduct KYC and tax validation
• Review loan agreements to confirm transferability
• Execute finalized trades in ACBS
• Provide additional support for Debt Capital Markets
• Perform documentation, funding, and due diligence for standard or complex transactions
• Provide client-facing service and may provide on-the-job training or coaching
• Determine, review, and issue required legal documents while ensuring transaction terms are met
• Negotiate documentation revisions and draft changes
• Identify deficiencies in documents for transactions bought from or sold to institutions
• Coordinate closing schedules with internal and external clients
• Direct workflow to meet client expectations
• Build relationships with clients, legal counsel, vendors, and internal partners
• Gather, review, and analyze transaction information
• Resolve inquiries and issues
• Comply with regulations and internal procedures
• Assist with responses to audit exceptions
• Validate transaction structures against pricing models
• Assure perfection of security interests or request approval for exceptions

Senior Lending Transaction Associate – Syndicated, Commercial Lending

Support Engineer

• Support day-to-day servicing of a portfolio of commercial real estate loans, including CMBS, balance sheet, and agency loans
• Ensure compliance with loan documents and accurate transaction processing
• Provide timely reporting to stakeholders
• Analyze and interpret complex loan agreements to apply loan terms in servicing activities
• Perform servicing activities in compliance with servicing agreements, documentation, internal policies and procedures, and applicable laws and regulations
• Resolve non-compliant issues through written and verbal communication with internal and external parties
• Review and process loan payments, escrows, and reserve account disbursements
• Assist with periodic investor, internal, and regulatory reporting
• Perform covenant compliance testing
• Maintain accurate and current loan servicing records
• Support onboarding of new loans and transitions of paid-off or transferred loans
• Support tax and insurance administration
• Perform collection activities on delinquent accounts
• Exercise funds disbursement authority when applicable
• Review reports to identify exceptions, ensure quality, and support risk mitigation
• Identify and contact authorized parties to complete Borrower Admin registration for CRE Insight access
• Process borrower requests through phone, email, and the CRE Insight portal
• Research and process incoming and aged funds
• Monitor delinquencies and perform collection activities
• Review and process borrower-requested late-charge waivers
• Complete address changes, audit confirmations, and rate-cap reviews
• Communicate and collaborate with functional departments to address borrower questions and issues

Senior Personal Banker

Senior Field Examiner – Business Credit

Senior Mortgage Loan Officer

Wealth Strategist II

Mortgage Loan Officer

Investment Market Manager

Lead Proposal Writer

Portfolio Analytics, Strategy Analyst

Multinational Relationship Manager III, C&IB

Senior Accounting Specialist – Tax Credit

Business Analytics Lead

Mortgage Loan Officer

Technology Engineer – Site Reliability

Senior Lending Transaction Associate – Syndicated, Commercial Lending

Loan Support Analyst – Commercial Mortgage Backed Securities, CMBS Servicing