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Ritchie Bros.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen with a focus on lead qualification, negotiation, and customer experience management. Proficient in utilizing CRM systems to enhance sales processes and achieve performance targets.
Highest-signal resume keywords
Lead QualificationSales NegotiationCRM System HygieneQuota ExceedingCustomer Experience Management
About the role
Key responsibilities & impact- Qualify inbound leads and convert them into sales
- Participate in targeted outbound campaigns to help move the larger fleet
- Sell inventory generated by the fleet advisor team
- Jointly own quarterly GTV goals and post-lead funnel optimization
- Reduce time from lead to sale, targeting less than two weeks
- Ensure machine sales go smoothly for buyers, targeting an NPS above 8 after three months
- Ensure final sales prices do not degrade to reserve, targeting a price above 1.5X Liquidation Value
- Funnel product and service feedback to product teams for continuous improvement
- Build systems and processes for the inside sales team
Requirements
What you’ll need- Comfortable negotiating
- Strong two-way communications skills
- High natural optimism
- Good CRM system hygiene
- Pattern of exceeding quota
- Enthusiastic tech tool user
- Able to clearly articulate how their CRM augments their sales process and outreach
- Machine knowledge / industry background is nice to have, but can be built over time
- High integrity and customer-partnership orientation
- Personal ownership of customer experience issues and team performance
- Willingness to perform tasks of any size for the customer
- Eye toward increasing performance and hunger to outperform
- Startup experience is a plus
- Pattern of success and achievement
- Strong desire and need to win
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Two-Way Communication SkillsHigh Natural OptimismHigh IntegrityOwnership OrientationEnthusiastic Tech Tool User
Industry Keywords
Machine KnowledgeFleet SalesGTV GoalsNPS TargetingContinuous Improvement