C
Inside Sales – HPC Cosmetics
CellMark
Posted: 10/20/2026ERP
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Posted: 10/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inside sales and customer service within the cosmetic and personal care ingredients sector, with proficiency in CRM systems and IFS for managing sales processes and customer interactions.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Service SkillsCRM ProficiencyIFS System KnowledgeCosmetic Ingredients Familiarity
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Develop business with prospective and existing customers through telephone, email, and virtual meetings
- Work with the HPC Business Manager and related Product Managers
- Identify customer needs and promote appropriate cosmetic and personal care ingredients
- Refer technical questions to relevant Product Managers or suppliers
- Prepare quotations within approved pricing and commercial terms
- Follow up on open quotations and help convert inquiries into orders
- Coordinate sample requests and follow up on delivery, formulation evaluations, and customer feedback
- Assist with sourcing by identifying potential suppliers and gathering pricing, availability, lead times, and product information
- Maintain accurate customer contacts, sales opportunities, follow-up actions, and activity reports in CRM or sales systems
- Participate in sales calls, occasional customer meetings, trade shows, and product training
- Support other Health and Personal Care customers and opportunities as assigned
- Use IFS to enter and update sales and purchase orders, customer and product records, and new part numbers
- Check stock availability, lead times, and order status in IFS
- Follow up on supplier confirmations and delivery dates and coordinate order issues with Product Managers and operations or logistics colleagues
- Organize product and sales documents, including Safety Data Sheets and Certificates of Analysis
- Coordinate customer invoicing, payment, or credit questions with Accounting staff
- Meet sales-development, customer-engagement, quotation-follow-up, sample-follow-up, and assigned-business-growth goals
Requirements
What you’ll need- Bachelor’s degree in business, sales and marketing, supply chain management, chemistry, or a related field preferred
- Three (3) years of relevant experience in inside sales, sales support, or customer service within chemical distribution, ingredients, or a comparable business
- Experience with cosmetic or personal care ingredients preferred
- Ability to learn product applications and communicate clearly with customers and suppliers
- Ability and willingness to learn CellMark’s IFS system
- Prior IFS or other ERP experience helpful but not required
- Familiarity with CRM or sales reporting tools preferred
- Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint
- Strong written and verbal communication skills and a professional telephone manner
- Strong organization, attention to detail, and follow-through
- Ability to prioritize competing deadlines, resolve problems, and work independently and across teams
Benefits
Comp & perks- Competitive compensation based on experience
- Highly desirable benefits package
- Opportunity to grow with the business
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales SupportQuotation PreparationSample CoordinationOrder ManagementProduct KnowledgePricing AnalysisLead Time AssessmentSales ReportingData EntryCustomer Feedback Management
Soft Skills
Strong Communication SkillsAttention to DetailOrganizational SkillsProblem-Solving AbilityTime Management
Tools & Technologies
IFSCRM SystemsMicrosoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
Chemical DistributionPersonal Care IngredientsCosmetic IngredientsSales DevelopmentCustomer Engagement