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Satellite OfficeCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational support capabilities, including client communication, candidate placement, and adherence to compliance standards. Proficient in maintaining accurate records and managing job orders while fostering relationships with clients and candidates.
Highest-signal resume keywords
Client CommunicationCandidate PlacementOperational AssistanceRecord KeepingCompliance Adherence
About the role
Key responsibilities & impact- Assist clients with labour requirements while maintaining high customer service for candidates and clients
- Perform check starts for new, selected, and rotating clients
- Provide operational assistance to the branch
- Communicate with State and Branch Managers
- Complete rosters and send them to clients by required deadlines
- Search databases for suitable candidates for client vacancies
- Place available, suitable, and inducted candidates into client positions
- Provide candidates with assignment and client-site details
- Update staff on candidate and client job orders and nightly activity
- Maintain job orders, including closing old orders
- Handle job-related enquiries concerning print-media advertising
- Develop divisional and interstate relationships
- Assist clients and candidates as required
- Escalate issues to management and suggest improvements
- Attend conference-call meetings
- Monitor, respond to, and action emails
- Record all candidate and client communications in FT360
- Complete and submit the daily handover report
Requirements
What you’ll need- Comply with company policies, procedures, industry code of ethics, and internal codes of conduct
- Maintain Occupational Health and Safety, Workplace Bullying and Harassment, and EEO procedures
- Maintain personal hygiene and adhere to the appropriate dress code
- Highly organised
- Self-starter and closer/completer
- Team player
- Identifiable ethical behaviour
- High energy levels
- Outgoing personality
- Sense of urgency
- Ability to adapt and work in a constantly changing environment
- Ability to work a 24/7 shifting schedule
- Maintain and update information in TRIS, Astute, FT360, and other reporting systems
Benefits
Comp & perks- Learning opportunities, mentoring, and support
- Team-building experiences and company-wide celebrations
- Wellness programs
- World-class office spaces in premium business hubs
- Access to global-brand client teams
- Engaging employee programs
- Continuous learning and development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Job Order ManagementDatabase SearchingRoster CompletionEmail ManagementReporting
Soft Skills
Highly OrganisedTeam PlayerOutgoing PersonalitySense of UrgencyAdaptability
Tools & Technologies
FT360TRISAstute
Industry Keywords
Occupational Health and SafetyWorkplace Bullying and HarassmentEEO ProceduresCustomer ServiceEthical Behaviour