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Solutions Engineer – Agents & Automation
SHI International Corp.Posted 10/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $150,000 - $200,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and delivering enterprise agent solutions using Microsoft technologies, with a strong focus on governance, security, and lifecycle management. Proficient in developing production agents and implementing Power Platform strategies while ensuring compliance and operational best practices.
Highest-signal resume keywords
Microsoft 365 CopilotPower PlatformMicrosoft Copilot StudioAgent Lifecycle ManagementGovernance and Security
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Build and deliver enterprise agent solutions using Microsoft Copilot Studio, Microsoft Foundry, and Microsoft 365 Copilot Agent Builder
- Support agent governance and lifecycle management through Agent 365
- Implement declarative, prompt-based, and custom-engine agents and enterprise integrations
- Configure Power Platform environment strategies and zoned governance
- Develop agents across Microsoft Copilot Studio and Microsoft Foundry
- Support secure agent operations across Power Platform and Azure
- Configure conditional access policies and enable agent lifecycle workflows for Agent 365 onboarding
- Implement governance and security capabilities across Microsoft 365 admin center, Microsoft Entra Agent ID, Microsoft Purview, and Microsoft Defender
- Translate designs and business requirements into production-ready workflows, automations, integrations, and extensibility patterns
- Design agent architectures, grounding and retrieval architectures, security controls, compliance controls, and responsible AI safeguards
- Implement Power Platform governance and ALM capabilities, including managed environments, DLP policies, pipelines, approval workflows, and administrator enablement
- Evaluate agent performance, grounding quality, reliability, and user experience
- Develop reusable reference architectures, design patterns, solution templates, and implementation guides
- Guide customers and teams through solution delivery, governance, evaluation, observability, audit readiness, and operational best practices
- Apply FinOps practices, including cost-benefit analysis, usage forecasting, consumption monitoring, and cost optimization
- Use Visual Studio Code, GitHub Copilot, coding assistants, and Microsoft Agent Framework to build and troubleshoot solutions
- Help customers evaluate and adopt emerging Microsoft agent capabilities
- Collaborate with customers, partners, Microsoft stakeholders, sales, delivery, engineering, and leadership teams
Requirements
What you’ll need- Bachelor’s degree in a technical, business, or related field, or equivalent experience
- Four or more years of experience delivering solutions on Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies, including hands-on experience with AI or agent-based solutions
- Practical experience developing production agents in Microsoft Copilot Studio and Microsoft Foundry
- Experience with Microsoft 365 Copilot, Copilot Studio, Power Platform, Power Apps, Power Automate, Power Fx, and YAML
- Strong understanding of agent architecture, governance, security, and lifecycle management
- Experience with Power Platform Admin Center, Microsoft 365 admin center, Agent 365 control plane, and Foundry control plane
- Ability to act as a technical advisor and SME
- Working knowledge of prompt design, evaluation, monitoring, and responsible AI practices
- Familiarity with design-led or human-centered approaches
- Strong problem-solving and analytical skills
- Excellent communication skills
- Ability to travel to SHI, Partner, and Customer events
- Ability to work independently and collaborate with sales, delivery, engineering, and leadership stakeholders
- Commitment to continuous learning and upskilling
- Strong ethical standards and adherence to data privacy, governance, compliance, and security policies
- Relevant certifications may include Microsoft 365 Copilot and Agent Administration Fundamentals (AB-900), Power Platform Solutions Architect (PL-600), Microsoft Agentic AI Business Solutions Architect (AB-100), or Microsoft Azure AI Engineer Associate (AI-103)
- Equivalent experience may be considered
Benefits
Comp & perks- Continuous professional growth and leadership opportunities
- Health, wellness, and financial benefits
- World-class facilities and the technology needed to thrive, in offices or remotely
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Flexible spending benefits
- Bonus included in stated compensation range
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agent ArchitectureProduction Agent DevelopmentPrompt DesignDeclarative Agent ImplementationConditional Access PoliciesCost OptimizationYAMLPower FxAI SolutionsObservability
Soft Skills
Problem-SolvingAnalytical SkillsCommunication SkillsCollaborationContinuous Learning
Tools & Technologies
Microsoft FoundryPower AppsPower AutomateVisual Studio CodeMicrosoft Agent FrameworkAgent 365Microsoft EntraMicrosoft PurviewMicrosoft DefenderPower Platform Admin Center
Certifications & Qualifications
Microsoft 365 CopilotAgent Administration Fundamentals (AB-900)Power Platform Solutions Architect (PL-600)Microsoft Agentic AI Business Solutions Architect (AB-100)Microsoft Azure AI Engineer Associate (AI-103)
Industry Keywords
Enterprise SolutionsGovernanceLifecycle ManagementComplianceData PrivacyResponsible AIFinOpsCloud TechnologiesAI or Agent-Based SolutionsHuman-Centered Design