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Posted: 10/21/2026Cloud
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Account Manager, Skilled Trades
PeopleReady
Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, focusing on customer relationship building, revenue retention, and expansion within infrastructure, cloud, and managed services. Proficient in proactive account planning and execution to drive portfolio growth and achieve retention targets.
Highest-signal resume keywords
Account Management ExperienceRevenue Retention StrategiesCustomer Relationship BuildingProactive Account PlanningRecurring Revenue Model Understanding
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own and grow a portfolio of 250–300 existing enterprise customer accounts
- Manage accounts across infrastructure, cloud, and managed services
- Build customer relationships and ensure ongoing value from Summit’s solutions
- Maintain proactive engagement to understand evolving customer needs
- Identify and drive upsell, cross-sell, and service expansion opportunities
- Own renewal strategy and execution
- Partner with internal teams to align solutions with customer needs
- Monitor account health, usage trends, and risk signals to address churn and contraction
- Maintain accurate forecasting and pipeline visibility
- Deliver net revenue retention and portfolio growth
- Expand recurring revenue through upgrades, add-ons, and new services
- Maintain account plans covering risks, opportunities, and next steps
- Achieve retention and growth targets
Requirements
What you’ll need- Comfortable owning long-term customer relationships and revenue outcomes
- Motivated by performance tied to retention and revenue expansion
- Proactive, structured approach to account planning and growth
- Ability to identify expansion opportunities and position additional solutions
- Strong relationship management with focus on revenue outcomes
- Organized and disciplined across multiple accounts and priorities
- Experience in account management within infrastructure, cloud, or managed services
- Strong understanding of recurring revenue models
- Experience driving expansion within existing customer bases
- Ability to navigate technical conversations and solution positioning
Benefits
Comp & perks- Flexible Time Off
- Medical, Dental & Vision coverage with HSA/HRA options
- 401(k) with 4% match
- Paid Parental Leave
- Life & Disability Insurance
- Wellness Support for mental and physical health
- Free Colocation & Cloud Access
- Work From Anywhere – remote-friendly by design
- A low-ego, get-it-done culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningRevenue ExpansionForecastingPipeline ManagementRisk Management
Soft Skills
Organizational SkillsRelationship ManagementProactive EngagementStructured ApproachMotivation by Performance
Industry Keywords
InfrastructureCloud ServicesManaged ServicesCustomer AccountsNet Revenue Retention