Acclaro

Strategic Account Manager

Acclaro
Posted 10/21/2026full-timeRemote • United StatesSeniorLeadWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise sales and account management within the localization or language services industry, with a strong focus on building strategic partnerships and managing complex sales cycles. Proficient in utilizing CRM tools for pipeline management and forecasting while engaging effectively with cross-functional teams.

Highest-signal resume keywords
Enterprise Sales ExperienceLocalization Industry KnowledgeLanguage Technology Software SalesCRM Discipline in SalesforceMulti-Year Contract Negotiation

About the role

Key responsibilities & impact
  • Own a named book of strategic technology and software customers across the region
  • Build multi-threaded relationships across product, engineering, marketing, localization, and procurement
  • Identify, qualify, and close expansion opportunities across new business units, product lines, and geographies
  • Bring platform offerings into accounts as they come to market alongside existing services
  • Help customers measure content effectiveness and sell business outcomes
  • Build and execute account plans that develop vendor relationships into strategic partnerships
  • Forecast accurately and manage the pipeline with discipline in Salesforce
  • Report to the Chief Commercial Officer
  • Partner with the global account team across regions
  • Spend regular time on-site at customer campuses
  • Engage Delivery, Product, and Solutions colleagues as needed for deals

Requirements

What you’ll need
  • Typically 7+ years of progressive experience in enterprise sales or account management in the localization or language services industry, or equivalent experience
  • Strong knowledge of localization buyers, the competitive landscape, and industry vocabulary
  • Current or recent experience selling and carrying quota on language technology software, SaaS, or AI-driven translation, beyond services statements of work (SOWs)
  • Track record of closing multi-year software or platform contracts of $100,000+ in annual contract value (ACV)
  • Experience owning the full commercial motion, including pipeline and outreach methodology, CRM discipline, and forecasting
  • Working knowledge of TMS and language technology platforms such as Phrase, Lokalise, Smartling, XTM, and memoQ
  • Knowledge of how AI-driven translation workflows are changing buyer expectations
  • Nice-to-have experience with services-to-platform or services-to-SaaS transitions and related change management
  • Nice-to-have P&L, go-to-market, or sales leadership background
  • Nice-to-have experience structuring multi-year enterprise deals, including subscription, bundled, or outcome-based commercial models
  • Nice-to-have experience sourcing or implementing CRM, sales enablement, or lead generation tools such as HubSpot, Salesforce, Outreach, or SalesLoft

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Account ManagementSales ForecastingPipeline ManagementContract NegotiationChange Management
Soft Skills
Relationship BuildingStrategic ThinkingCollaboration
Tools & Technologies
SalesforcePhraseLokaliseSmartlingXTMMemoQHubSpotOutreachSalesLoft
Industry Keywords
LocalizationLanguage ServicesAI-Driven TranslationSaaSCommercial Models