Travelers

General

• Partner with leaders across multiple business areas to align goals with overall business strategy
• Own execution of the business area’s multi-year strategic plan
• Generate ideas that meet business needs and improve business performance
• Drive buy-in and implementation of process improvement opportunities across multiple portfolios
• Ensure understanding of business transformation and related change management strategies
• Monitor marketplace and competitor trends and industry data, translating them into operations strategy
• Manage business planning and budgeting
• Drive Cost Benefit Analysis discussions around hard and soft benefit realization and tracking
• Manage and oversee teams of business professionals
• Perform other duties as assigned

AVP – Billing Process Owner, BI

Project Manager

• Serve as the primary point of accountability to business partners and other parties for managing and implementing small to medium-sized projects and/or small programs
• Drive business readiness, stakeholder alignment, and adoption of outcomes supporting SC strategic objectives and goals
• Control project planning and execution activities and resources to meet cost, time, and quality goals
• Apply project management knowledge, skills, tools, and techniques to project deliverables, processes, and systems
• Operate within defined parameters using a proven Project Management Methodology and merge methodologies when needed
• Manage team development and mentor members of the project management community
• Work with the Strategy, Planning, and Execution team and Small Commercial teams on strategic opportunities and project/communication plans
• Drive initiative shaping and roadmap development for assigned projects/programs
• Perform other duties as assigned

Project Manager – SC Execution

• Investigate, evaluate, reserve, negotiate, and resolve assigned Specialty Liability Bodily Injury and Property Damage claims
• Provide quality claim handling throughout the claim life cycle, including customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation, and resolution
• Maintain compliance with internal and external quality standards and state-specific regulations
• Provide consulting and training resources and serve as a technical resource to the field and business partners
• Directly handle assigned severity claims
• Perform coverage analysis and communicate with insureds
• Consult with managers regarding use of Claim Coverage Counsel
• Investigate claims through contact with policyholders, accounts, claimants, law enforcement, witnesses, agents, medical providers, and technical experts
• Interview witnesses and stakeholders and obtain statements when strategically appropriate
• Select and direct internal and external resources, including Subrogation, Risk Control, nurse consultants, and investigators
• Review injury and property damage records and documentation
• Maintain claim files and document claim activities
• Create Claim File Analysis for adherence to quality standards
• Use diary management systems to ensure timely claim handling
• Evaluate liability and damages exposure and establish indemnity and expense reserves
• Participate in roundtables and authority discussions
• Share creative resolution techniques and apply claim quality management protocols and Best Practices
• Develop creative resolution strategies and dispose of claims within delegated authority
• Negotiate claims with insureds, claimants, and legal representatives
• Manage litigated claims and develop litigation plans with staff or panel counsel
• Select counsel, direct claim and litigation strategy, and track legal expenses
• Manage allocated and unallocated loss adjustment expenses
• Perform other assigned duties

Senior Litigation Specialist – General Liability

Paralegal

• Conduct moderate to complex legal research and analyses
• Prepare legal documents
• Assist with legal case preparation and file management
• Draft motions for summary judgment, discovery responses, subpoenas, and privilege logs
• Prepare and execute affidavits
• Summarize deposition transcripts and assist with deposition and trial preparation
• Prepare exhibits and demonstrative evidence
• Assist attorneys with trial strategy and preparation
• Categorize and interpret data and analyze reports, responses, and records
• Conduct investigations and interviews
• Coordinate requests between parties involved in litigation
• Identify and instruct subject matter experts
• Prepare and publish legal holds
• Prepare case summaries and case analysis reports
• Subpoena records
• Coordinate with Document Management to obtain underwriting files and certified policies
• Provide testimony at depositions or trial, including as a corporate designee
• Locate archived materials and work with Claim and Underwriting Units to locate legacy company manuals and guidelines
• Review and process bills for payment
• Capture and record billable time
• Use technology to respond to discovery requests
• Perform other duties as assigned

Senior Paralegal

Data Engineer

• Build and operationalize data solutions
• Correct problems, apply transformations, and recommend data cleansing and quality solutions
• Participate in the design of data solutions
• Analyze data sources to determine value and recommend data for analytical processes
• Incorporate data governance, data security, and data quality practices
• Collaborate with teams and business users to support delivery
• Educate end users on data products and the analytics environment
• Perform data and system analysis, assessment, and resolution for moderate-complexity defects and incidents
• Test data movement, transformation code, and data components
• Perform other duties as assigned

Senior Associate Data Engineer

Recruitment

• Identify and engage top talent through direct channels, personal networks, job platforms, and social media
• Screen candidates against role requirements and core values
• Represent Simply Business across industry networks and talent communities
• Manage the full recruitment lifecycle, from taking hiring briefs to scheduling interviews, facilitating feedback sessions, and negotiating offers
• Deliver clear, timely, and professional candidate communications
• Cultivate diverse talent pools and provide an inspiring, inclusive hiring experience

Talent Acquisition Partner

General Counsel

• Independently handle a caseload of higher exposure cases and complex litigation matters, including Major Case and Complex Claim matters depending on line of business
• Try cases to verdict or negotiate resolutions using litigation skills and techniques
• Conduct advanced legal research
• Draft pleadings, motions, briefs, discovery and other legal documents
• Attend court events, depositions and other appointments independently
• Provide substantive case analysis and recommendations to insured clients and Claim partners
• Collaborate with expert witnesses and consultants on case strategies, technical matters and testimony
• Manage internal and external client and business partner relationships
• Provide training, seminars and legal updates to insured clients and Claim partners
• Mentor attorneys and legal support staff
• Initiate special projects and support office goals and business needs
• Use technology, case management systems and automation
• Travel as required to meet business needs
• Perform other duties as assigned

Senior Trial Counsel

• Independently handle a caseload of higher-exposure cases and complex litigation matters
• Try cases to verdict or negotiate resolutions using litigation skills and techniques
• Conduct advanced legal research
• Draft pleadings, motions, briefs, discovery, and other legal documents
• Attend court events, depositions, and other appointments independently
• Provide substantive case analysis and recommendations to insured clients and Claim partners
• Collaborate with expert witnesses and consultants on case strategies, technical matters, and testimony
• Manage internal and external client and business partner relationships
• Provide training, seminars, and legal updates
• Mentor attorneys and legal support staff
• Initiate special projects and support office goals and business needs
• Use technology, case management systems, and automation
• Travel as required to meet business needs
• Perform other assigned duties

Liability Trial Counsel

Insurance

• Provide actuarial support for the Professional Liability Business Unit
• Develop rate plans and provide analytic insights to support business strategy
• Assess coverage profitability through rate adequacy analysis, rate reviews, and ad hoc analysis
• Prepare rate filings and analyses supporting strategy implementation
• Partner with underwriting, Product Management, and Business Unit stakeholders
• Collaborate with Research & Development, Business Intelligence & Analytics, IT, Regulatory, and Reserving
• Lead strategic planning and manage execution of strategic initiatives and projects
• Develop solutions to resolve initiative challenges
• Propose process improvements and innovation
• Independently perform actuarial and analytic analyses to solve business problems
• Drive day-to-day execution within the unit and support department initiatives
• Provide direction and review others' analytical work
• Translate business requests into analytical solutions
• Communicate analyses, project results, and initiatives to staff, peers, and business partners
• Communicate technical topics to non-technical audiences
• Participate in and lead group discussions
• Create formal written communications such as memos or presentations
• Manage 1 to 2 individual contributors or interns as assigned
• Support talent acquisition, development, performance management, onboarding, training, and recruiting efforts
• Mentor less experienced talent across the Enterprise
• Perform other duties as assigned

Senior Manager – Bond and Specialty Insurance Pricing

Risk

• Manage the annual governance calendar for the Corporate Secretary and Board
• Coordinate board of directors and committee meetings end-to-end, including scheduling, agenda preparation, and materials distribution
• Assist lawyers with preparing board and committee materials
• Administer the BoardVantage portal, including posting materials, reports, and communications, and troubleshoot portal issues
• Provide on-site support at board meetings
• Maintain corporate records, including minute books, director and officer listings, affiliated entities lists, governance resolutions, and consents
• Coordinate and process regulatory filings, including NAIC biographical affidavit submissions and changes in agents for service of process
• Manage vendors supporting governance functions, including renewals and support requests
• Coordinate shareholder engagement scheduling for senior leaders and investors
• Support annual shareholder meeting logistics with event planning, security, and communications teams
• Maintain the master logistics checklist and track action items to completion
• Monitor peer company shareholder meetings and shareholder questions
• Manage calendars and complex scheduling for senior leaders and the Corporate Governance team
• Arrange travel, prepare and submit expense reports, manage vendor invoices, and process director expense reimbursements
• Prepare and format PowerPoint, Word, and PDF materials
• Perform other duties as assigned

Governance Coordinator

• Handle a caseload of predominantly low to moderate complexity
• Develop and apply litigation skills and techniques to try cases to verdict or negotiate resolutions
• Conduct legal research
• Draft pleadings, motions, briefs, discovery, and other legal documents
• Attend court events, depositions, and other appointments independently
• Provide case analysis and recommendations to insured clients and claim partners on file-handling strategies
• Build and maintain internal and external client and business partner relationships
• Provide advice and training to Claim partners and clients
• Utilize technology, case management systems, and automation
• Travel as required to meet business needs
• Perform other duties as assigned

Litigation Counsel

Learning and Development

• Complete structured onboarding to Travelers systems and protocols
• Gain exposure to Personal and Business Insurance claims of basic to moderate complexity
• Learn strategies for investigating, negotiating, and resolving claims
• Determine what happened, estimate damage, determine applicable coverage, and help customers through the claims process
• Observe Claim Professionals through desk work and ride-alongs with experienced employees
• Work with a designated manager/mentor through core assignments
• Develop customer service, analytical, and problem-solving skills
• Complete challenging and meaningful project work
• Perform other duties as assigned

Claim Professional Development Program Intern

Account Executive

• Manage the profitability, growth, and retention of an assigned book of business
• Underwrite and negotiate complex customer accounts to minimize risk and maximize profitability
• Cultivate relationships with internal partners to create sales plans and identify cross-selling opportunities
• Maintain external agent and broker relationships by meeting in person to market and sell Travelers products
• Identify and capture new business opportunities using consultative marketing and sales skills
• Develop and execute agency sales plans and partner with the Managing Director on region/group sales plans
• Assist in training and mentoring less experienced Account Executives
• Perform other duties as assigned

Account Executive, Ocean Marine Luxury Yacht

Representative

• Manage, evaluate, and process claims in a timely and accurate manner
• Provide quality handling of Auto claims, including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution
• Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates
• Determine claim eligibility, coverage, liability, and settlement amounts
• Ensure accurate and complete documentation of claim files and transactions
• Identify and escalate potential fraud or complex claims for further investigation
• Coordinate with investigators, legal, customer service, and other internal teams as needed

Auto Liability Claim Representative

• Complete structured onboarding to Travelers systems and protocols
• Gain exposure to Personal and Business Insurance claims of basic to moderate complexity
• Learn strategies for investigating, negotiating, and resolving claims
• Develop knowledge of claim facts, damage estimation, applicable coverage, and customer support
• Observe Claim Professionals through desk work and ride-alongs with experienced employees
• Work with a designated manager/mentor on core claims assignments
• Develop customer service, analytical, and problem-solving skills
• Complete challenging and meaningful project work
• Perform other duties as assigned