University of Arkansas System

Night Shift

• Provide direct patient care as a Registered Nurse
• Coordinate care and triage patients
• Work collaboratively with clinic providers, fellows, and staff
• Work with patient referral sources
• Facilitate appointments and coordinate transitions of care
• Provide patient education on complex conditions
• Develop and implement individual health plans with patients, families, and providers
• Collect and document assessment data
• Develop, implement, and evaluate plans of care
• Administer medications and provide drug information to patients and families
• Delegate care according to UAMS standards, legal and regulatory requirements, education, and training
• Support other staff and serve as a resource for student nurses
• Contribute to a positive clinical education environment
• Perform other duties as assigned

RN - Emergency Dept

Insurance

• Develop and execute the Risk Management Plan with the Director
• Evaluate adverse and sentinel events
• Facilitate root cause analyses and coordinate loss prevention and mitigation activities
• Participate in system-wide policy review and development related to clinical risk and safety
• Collect, synthesize, interpret, and report risk management and patient safety data
• Perform, oversee, and evaluate audits and reviews of risk issues
• Review medical records and identify potential claims or lawsuit issues for the General Counsel’s Office
• Facilitate case evaluations before the Claims Commission
• Participate in Ethics Consultations, Complex Case Reviews, Adverse Events Committee reviews, and sentinel-event RCAs
• Execute risk holds and billing adjustments with the billing department
• Communicate post-event and complaint investigation findings to patients as appropriate
• Collaborate with medical staff, nursing, service lines, departments, committees, patients, families, and external customers on risk and safety issues
• Manage lost-item inquiries, tracking, accounting, and record keeping
• Use EPIC to review medical records and confirm patient safety database information
• Establish action plans following adverse or sentinel events
• Provide ongoing education on patient safety event reporting, patient safety topics, and culture of safety
• Create educational materials, assist with website development, and support patient safety coach training
• Provide information on patient rights and responsibilities and assist with patient care coordination
• Help patients and families access advance-care-planning resources and complete advance directives
• Liaise between patients, families, providers, and appropriate stakeholders
• Perform other duties as needed

Risk Management Coordinator

Patient Care

• Perform patient care tasks and duties that do not require a license, professional judgment, or intervention
• Support ongoing care delivery as part of the multidisciplinary patient management team in H9 Nephrology/Surgical Specialties
• Work under the direct supervision of Registered Nurses
• Obtain patient reports and communicate with R.N.s regarding patient care and changes in condition
• Inform nurses of patient requests or complaints
• Assist with patient admissions, transfers, and discharges
• Transport patients to other areas of the hospital
• Carry out delegated patient care plans using a multidisciplinary approach
• Communicate with team members to facilitate patient care
• Follow through on delegated patient care activities
• Provide grooming, oral hygiene, comfort measures, ambulation, chair assistance, turning, and repositioning
• Accurately and timely document patient care activities, vital signs, ADLs, wave tests, and I&Os
• Assist patients and visitors with information or problem solutions
• Serve as a resource person to support department members
• Notify appropriate staff of problems requiring prompt intervention
• Perform other duties as assigned

Patient Care Technician – Solid Organ Transplant, Nephrology

Nurse Practitioner

• Provide comprehensive, adult patient-centered care across the lifespan
• Promote health, prevent disease, and manage acute and chronic diseases
• Coordinate patient care and facilitate necessary consultations
• Evaluate, diagnose, and treat patients
• Promote evidence-based practice, patient education, and continuity of care
• Extend patient care and administrative services of UAMS physicians
• Provide comprehensive health assessments, determine diagnoses, implement treatment plans, prescribe medical treatments, and manage health issues in collaboration with designated physicians
• Work autonomously and with a multidisciplinary team
• Serve as a health care resource, interdisciplinary consultant, and patient advocate
• Interact with patients and the public professionally and courteously
• Communicate accurately and completely; maintain confidentiality
• Foster positive relationships with colleagues, management, and ancillary departments
• Demonstrate patient- and family-centered care and follow the Code of Conduct guidelines
• Provide exceptional customer service to internal and external stakeholders
• Perform other duties as assigned to advance the mission of UAMS

APRN

• Provide comprehensive, adult patient-centered care across the lifespan
• Promote health, prevent disease, manage acute and chronic diseases, and coordinate care
• Evaluate, diagnose, and treat patients
• Promote evidence-based practice, patient education, and continuity of care
• Extend patient care and administrative services of UAMS physicians
• Provide comprehensive health assessments, determine diagnoses, implement treatment plans, prescribe medical treatments, and manage health issues in collaboration with designated physicians
• Work autonomously and with a multidisciplinary team
• Serve as a health care resource, interdisciplinary consultant, and patient advocate
• Coordinate multidisciplinary care and facilitate necessary consultations
• Interact professionally and courteously with patients and the public
• Communicate accurately and completely; maintain confidentiality
• Foster positive relationships with colleagues, management, and ancillary departments
• Demonstrate patient- and family-centered care and follow the Code of Conduct guidelines
• Provide exceptional customer service to internal and external stakeholders
• Perform other duties as assigned to advance the mission of UAMS

Director

• Oversee and coordinate operational functions across UAMS NWA Regional Campus System facilities
• Manage day-to-day operations, construction projects, maintenance, facility planning, and support services
• Collaborate with internal stakeholders to promote safety, optimize processes, and align operational strategies with organizational goals
• Lead readiness and compliance across Joint Commission, CMS, and state standards
• Oversee Life Safety/EOC programs, inspections, risk assessments, and corrective actions
• Coordinate Emergency Management planning, drills, and business continuity
• Manage the Work Order system for timely maintenance and escalation
• Direct Environmental Services/Housekeeping, including staffing, cleanliness, infection prevention, QA, and customer service
• Oversee Clinical Engineering/Biomedical services, equipment maintenance, and safety
• Lead Supply Chain operations, including inventory, procurement, distribution, par levels, and vendor relationships
• Manage contracts and vendors, ensuring performance and accountability
• Lead teams with clear expectations, metrics, and training
• Ensure hospital readiness and risk management through rounds and corrective actions
• Perform other duties as assigned to advance the mission of UAMS

Assistant Director, Facilities

Manager

• Implement the vision, mission, philosophy, core values, evidence-based practice, and organizational and nursing-service standards
• Make unit-specific decisions for managed areas
• Maintain 24-hour, 7-days-a-week accountability for unit operations, including budget, patient and employee satisfaction, professional growth, and quality outcomes
• Oversee hiring, onboarding, training, development, and evaluation of providers and staff
• Engage staff in clinical research and research activities relevant to their duties
• Ensure patient- and family-centered care principles and service recovery processes
• Lead service-line improvement projects using data and analytics
• Manage measurable patient quality, satisfaction, clinical, employee satisfaction, and workforce outcomes
• Ensure regulatory compliance and timely submission of required forms
• Work closely with the cardiovascular sciences medical director
• Drive a consistent system-wide service-line approach across facilities
• Ensure efficient business operations, process improvement, patient access, expense management, productivity, safety, and patient- and family-centered care
• Recruit and retain qualified staff and ensure adequate staffing
• Manage performance against financial, quality, staffing, service, and safety standards
• Identify, address, improve, and resolve operational or performance issues
• Contribute to strategic planning and service-line vision and mission implementation
• Provide broad leadership across the service line
• Promote multidisciplinary collaboration and positive organizational culture
• Plan operational and capital expense budgets
• Review fiscal performance of cost centers, satellite offices, diagnostic services, and ancillary services
• Participate in value analysis and cost-reduction teams without sacrificing care
• Perform other duties as assigned

Clinical Services Manager – Endoscopy

• Oversee and coordinate operational functions across UAMS NWA Regional Campus System facilities
• Manage day-to-day operations, including construction projects, maintenance, facility planning, and support services
• Collaborate with internal stakeholders to promote safety, optimize processes, and align operational strategies with organizational goals
• Lead readiness and compliance across Joint Commission, CMS, and state standards
• Ensure documentation, action plans, and survey readiness
• Oversee Life Safety/EOC programs, inspections, risk assessments, and corrective actions
• Coordinate Emergency Management planning, drills, and business continuity
• Manage Work Order system for timely maintenance and escalation
• Direct Environmental Services/Housekeeping, including staffing, cleanliness, infection prevention, QA, and customer service
• Oversee Clinical Engineering/Biomedical services, equipment maintenance and safety
• Lead Supply Chain operations, including inventory, procurement, distribution, par levels, and vendor relationships
• Manage contracts and vendors, ensuring performance and accountability
• Lead teams with clear expectations, metrics, and training
• Ensure hospital readiness and risk management through rounds and corrective actions
• Perform other duties as assigned to advance the mission of UAMS

Associate

• Provide clerical and patient care support to the Patient Management Team under the direct supervision of a Registered Nurse or other licensed/certified health care disciplines
• Assist with processing medical records for patient admission and discharge
• Serve as receptionist for the unit
• Assist patients with direct patient care
• Follow delegated patient care activities from the RN and team members
• Provide grooming, oral hygiene, comfort measures, and mobility assistance
• Document patient care tasks, vital signs, ADLs, wave tests, and intake and output
• Obtain patient reports and communicate with the RN regarding patient care
• Inform nurses of patient requests or complaints
• Carry out delegated Plans of Care using a multidisciplinary approach
• Communicate with team members to facilitate patient care
• Assist patients and visitors with information and problem resolution
• Support department members in performing their duties
• Notify appropriate staff of problems requiring prompt intervention
• Assist with patient admission, transfer, and discharge
• Transport patients to other hospital areas as directed
• Perform other duties as assigned

Patient Services Associate – One Day Surgery

Assistant

• Support innovative, NIH-funded research in neuroscience focused on neurodevelopmental and neurodegenerative diseases
• Conduct advanced laboratory experiments using molecular biology, genetics, biochemistry, and immunological methods
• Grow mammalian cells and culture brain cells
• Perform western blotting, immunoprecipitation, molecular genetic techniques, RNA-Seq, RT-PCR, bioinformatics, and microscopy imaging
• Dissect different brain regions
• Help write scientific manuscripts and grant proposals, including initial manuscript drafts
• Read scientific literature to design new experiments
• Develop new research skills to strengthen independent research ability
• Organize and oversee daily laboratory operations
• Order supplies and small equipment, maintain chemical inventories, enter computerized data, and perform routine chemical and instrumental safety checks
• Train graduate students, postdoctoral researchers, technicians, and temporary undergraduate students
• Perform other duties as assigned

Assistant Staff Scientist

• Advance population health and value-based care initiatives across the Primary Care Population Health Service Line
• Drive continuous quality improvement, operational success, and high-impact care delivery across multiple clinics and programs in Arkansas
• Support Northwest Regional clinics in Fort Smith, Fayetteville, and Springdale to drive local and regional improvements in population health
• Collaborate with access, nursing, physician, and administrative clinic leadership teams to align efforts and achieve organizational quality and performance metrics
• Design and implement projects to improve care delivery, patient outcomes, and patient-centered care standards
• Lead and mentor Population Health Improvement Assistants, if applicable
• Work across clinics and programs to improve quality, safety, and patient experience outcomes
• Report to the Quality Director for Population Health and Value-Based Care
• Provide regular updates, align initiatives with organizational goals, and contribute to strategic population health planning

Population Health Manager

General

• Conduct electroencephalograms (EEG), nerve conduction studies (NCS), EMGs, electronystagmograms (ENG), intraoperative monitoring, and other electroneurodiagnostic procedures
• Clip and archive studies
• Complete daily patient testing in a timely manner
• Accurately document patient testing and charges
• Maintain clinical testing equipment
• Perform standard and complex EEG procedures, evoked potentials, nerve conduction velocities, quantitative sensory testing, and epilepsy monitoring
• Prepare patients for neurodiagnostic procedures
• Apply electrodes and monitoring equipment correctly
• Monitor patients during tests and observe abnormalities
• Assist physicians in diagnosing neurological disorders
• Perform sleep studies in some settings
• Maintain accurate patient records and test documentation
• Troubleshoot and calibrate neurodiagnostic equipment
• Explain procedures and provide patient education
• Identify seizure activity or other neurological abnormalities
• Ensure patient safety and comfort
• Follow infection control and HIPAA regulations
• Communicate test results and observations to physicians
• Perform other duties as needed

Neurodiagnostic Technologist

Appointment Scheduler

• Answer telephones and coordinate appointments in a call center environment
• Support patient care activities
• Schedule, reschedule, coordinate, and cancel appointments
• Input and/or update accurate patient information
• Communicate accurate and complete information
• Maintain strict confidentiality
• Perform other duties as assigned

Appointment Business Center Scheduler I/II

• Advance population health and value-based care initiatives across the Primary Care Population Health Service Line
• Drive continuous quality improvement, operational success, and high-impact care delivery across multiple clinics and programs in Arkansas
• Collaborate with access, nursing, physician, and administrative clinic leadership teams
• Design and implement transformative projects to enhance patient outcomes and patient-centered care
• Lead and mentor Population Health Improvement Assistants, if applicable
• Elevate quality, safety, and patient experience outcomes across clinics and programs
• Report to the Quality Director for Population Health and Value-Based Care
• Provide regular updates, align initiatives with organizational goals, and contribute to strategic planning

Scheduler

• Answers telephones and coordinates appointments in a call center environment
• Supports patient care activities
• Schedules, reschedules, coordinates, and cancels appointments
• Inputs and/or updates accurate patient information
• Answers telephone in a professional and friendly manner
• Communicates accurate and complete information
• Maintains strict confidentiality
• Handles conflicts positively and professionally using careful listening and service recovery skills
• Performs other duties as assigned

RN - Emergency Dept

Risk Management Coordinator

Patient Care Technician – Solid Organ Transplant, Nephrology

APRN

APRN

Assistant Director, Facilities

Clinical Services Manager – Endoscopy

Assistant Director, Facilities

Patient Services Associate – One Day Surgery

Assistant Staff Scientist

Population Health Manager

Neurodiagnostic Technologist

Appointment Business Center Scheduler I/II

Population Health Manager

Business Center Scheduler III