Viveo

Sales Support

Viveo
Posted 10/19/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient and healthcare provider registration, order tracking, and reconciliation of delivery receipts. Familiarity with ERP systems and collaboration across multiple departments is essential.

Highest-signal resume keywords
Patient RegistrationOrder TrackingERP System ProficiencyBasic Excel SkillsInterdepartmental Collaboration

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Register patients and healthcare providers
  • Track order processes
  • Request shipment tracking information
  • Monitor orders and registered protocols
  • Reconcile delivery receipts
  • Upload delivery receipts to portals
  • Respond to emails regarding shipment tracking, stock availability, and delivery receipts
  • Forward delivery receipts and invoices
  • Monitor orders with discrepancies
  • Use the ERP system
  • Initiate and monitor returns
  • Request correction letters
  • Initiate processes for commercial discounts
  • Work with the Autorizador Petro system
  • Interact with the Finance, Quality, Regulatory, Pharmacy, Logistics, Transportation, and Systems departments

Requirements

What you’ll need
  • High school diploma
  • Basic to intermediate Excel skills

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Meal voucher
  • Transportation voucher
  • Life insurance
  • Private pension plan
  • PPR – Profit-Sharing Program
  • Viveo Health Center, offering in-person specialties and an online platform
  • Exclusive discounts at the Mafra Especialidades store
  • TotalPass
  • Exclusive employee partnerships and discounts for education, leisure, and more
  • Subsidy of up to 70% of the cost of hearing aids and prostheses for employees with disabilities and INSS rehabilitated employees, in accordance with internal policy
  • Replacement of hearing aids every two years upon medical recommendation for employees with disabilities and INSS rehabilitated employees

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order MonitoringDelivery Receipt ReconciliationShipment TrackingReturns InitiationCommercial Discount Processes
Soft Skills
Email CommunicationAttention to Detail
Tools & Technologies
Autorizador Petro SystemERP System
Certifications & Qualifications
High School Diploma
Industry Keywords
HealthcareLogisticsRegulatory CompliancePharmacy