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JELD-WEN, Inc.
Posted: 10/12/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, UK employment law, and HR processes, with a strong ability to draft correspondence and facilitate meetings. Proficient in maintaining accurate records and supporting HR initiatives while ensuring confidentiality and professionalism.
Highest-signal resume keywords
UK Employment LawCIPD Level 3Employee RelationsMS Office ProficiencyNote-Taking
About the role
Key responsibilities & impact- Provide first-line support on routine employee relations matters including sickness absence, AWOL, lateness, probation issues, and basic performance concerns
- Draft and issue HR correspondence including invite letters, outcome letters, extensions, and confirmation of actions
- Facilitate employee relations meetings and provide accurate, timely note-taking
- Maintain case tracking logs and progress cases according to policies and timelines
- Escalate complex or high-risk matters to the HR Business Partner
- Communicate with HR Operations regarding termination of employment, sickness absence updates, and employee relations filing
- Support policy adherence and update templates and HR documentation
- Help prepare reports on absence, turnover, probation outcomes, and other people metrics
- Work with HR Business Partners and the Junior HR Advisor to ensure accurate, insightful data for decision-making
- Support engagement initiatives, wellbeing campaigns, and ED&I initiatives
- Act as a contact for escalated employee queries from HR Operations
- Maintain employee relations resources for Mental Health First Aiders, EAP, and wellbeing resources
- Provide administrative support on HR policy reviews, HRIS improvements, and process changes
- Contribute ideas to improve HR systems, letter templates, checklists, and workflows
- Stay up to date on UK employment law and apply learning from webinars and seminars to employee relations practices
Requirements
What you’ll need- Experience in a similar HR Advisory role focusing on routine employee relations matters
- Strong understanding of UK employment law and HR processes, including routine employee relations matters and/or the employee lifecycle
- CIPD Level 3 required (or similar practical experience); Level 5 or working towards preferred
- Experience drafting letters, note-taking, or supporting meetings
- Confident with MS Office (Word, Excel, Outlook) and HR systems
- Strong organisational skills and attention to detail, with the ability to prioritise workload efficiently
- Ability to handle confidential information with professionalism
- Approachable, helpful, and confident communicating with employees and managers
- Calm, professional, and able to handle sensitive issues discreetly
- Logical thinker with a practical approach to problem-solving
- Team-oriented but able to manage own workload independently
- Keen to learn and develop within HR, especially in employee relations
Benefits
Comp & perks- Hybrid working with a minimum of three days in the office
- Core working hours for added flexibility
- Study support (where applicable)
- Discretionary annual bonus and salary reviews
- Healthcare, life insurance and wellness programme
- Long service additional holidays
- Birthday off
- Extra day between Christmas and New Year
- Lifestyle benefits including gym membership, cycle to work, and buy and sell holiday
- Social events throughout the year, including a firm-wide Christmas party
- Generous referral bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsHR ProcessesDrafting LettersCase TrackingData Reporting
Soft Skills
Organisational SkillsAttention to DetailProblem-SolvingCommunicationTeam-Oriented
Tools & Technologies
MS OfficeHR Systems
Certifications & Qualifications
CIPD Level 3CIPD Level 5 (Preferred)
Industry Keywords
Employee LifecycleWellbeing CampaignsED&I InitiativesConfidential InformationHR Documentation