AT&T

Sales Manager

AT&T
Posted 10/21/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading telesales teams to drive revenue growth while ensuring superior customer service. Proficient in analyzing data to implement revenue-generation strategies and managing vendor relationships effectively.

Highest-signal resume keywords
Telesales LeadershipRevenue-Generation StrategiesCall Center ManagementVendor Relationship ManagementData Analysis

About the role

Key responsibilities & impact
  • Lead, direct, and optimize a team of telesales representatives in a consumer call center
  • Drive revenue growth through sales and upselling strategies
  • Ensure superior customer service and satisfaction
  • Lead the consumer telesales organization to exceed customer experience objectives
  • Analyze data to develop and implement revenue-generation and continuous-improvement strategies
  • Direct daily activities and execution of call centers and vendor operations
  • Implement strategic policies and innovative initiatives for technology, corporate compliance, training, and workforce planning
  • Collaborate with business areas to drive strategic alignment and manage change
  • Maintain strong domestic and international vendor relationships
  • Assign tasks and implement sales plans and company policies
  • Influence hiring, firing, disciplinary, and promotional decisions for subordinates

Requirements

What you’ll need
  • Bachelor’s degree (BS/BA) desired
  • 5+ years of related sales experience
  • Experience leading consumer telesales representatives
  • Experience analyzing data and developing revenue-generation strategies
  • Experience managing call center and vendor operations
  • Knowledge of technology, corporate compliance, training, and workforce planning
  • Ability to collaborate with business areas and manage change
  • Ability to manage domestic and international vendor relationships

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Commission of $23,000

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ExperienceData AnalysisRevenue GenerationCall Center OperationsCorporate ComplianceWorkforce PlanningUpselling StrategiesCustomer Experience ManagementStrategic Policy ImplementationTraining Development
Soft Skills
CollaborationChange ManagementTeam LeadershipInfluencing DecisionsCustomer Service Orientation
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Consumer Call CenterTelesalesVendor OperationsSales PlansContinuous Improvement