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Motorola SolutionsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and effective communication while managing multiple systems and tasks. Proficient in utilizing client/lender databases and Microsoft Office and Google Suite products to ensure efficient processing of assignments and handling of escalations.
Highest-signal resume keywords
Customer Service ExperienceEscalation HandlingClient/Lender Database UtilizationMicrosoft Office ProficiencyGoogle Suite Proficiency
About the role
Key responsibilities & impact- Administer processing of assignments
- Process completion of services
- Release lender assets upon execution of service
- Communicate regularly with banks and field agents
- Handle inbound and outbound calls
- Perform entry-level data entry
- Work in a high multi-tasking environment across multiple systems
- Work across up to 15 tabs between multiple screens
- Utilize client/lender databases to execute lender requirements
- Provide customer service and handle escalations
Requirements
What you’ll need- 1 year of remote work experience required
- Must be able to work full-time, Monday–Friday, 9:00–18:00 CST
- Experience handling escalations
- Ability to work within multiple systems
- Ability to utilize client/lender databases to execute specific lender requirements
- Excellent customer service and communication skills
- Ability to work independently and within a team
- Strong computer skills and internet savvy
- Follow-through and ownership of work to completion
- Microsoft Office and Google Suite product experience
- Minimum 40 wpm typing speed
- Previous collection, repossession, or automotive industry experience preferred
- 1 year of experience in the repossession industry highly preferred
- Minimum 2 years of customer service experience
- High School Diploma or G.E.D.
- Legal authorization to work in the U.S. indefinitely required; employer work permit sponsorship unavailable
Benefits
Comp & perks- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Full benefits
- Future growth opportunities within the organization
- Fully remote position
- No travel required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryTyping Speed 40 WPMMulti-TaskingSystem NavigationClient/Lender Database Management
Soft Skills
Communication SkillsIndependenceTeam CollaborationFollow-ThroughOwnership
Certifications & Qualifications
High School DiplomaG.E.D.
Industry Keywords
Remote Work ExperienceRepossession Industry ExperienceAutomotive Industry ExperienceCollection Experience