Business Analyst

• Conduct research and collect and interpret business requirements
• Participate in developing and reviewing processes, procedures, workflow analytics, and reporting
• Analyze information technology requirements in business processes when applicable
• Obtain and identify business requirements needed to carry out and improve business processes
• Translate business needs, processes, and procedures into workable systems
• Communicate specific software requirements to applicable stakeholders
• Develop and maintain policy and procedure documentation, IT application documents, system specifications, and test plans under supervision
• Work with business and technology staff to deliver project results
• Implement risk analysis and meet required deliverables
• Support the development, analysis, and distribution of relevant reporting
• Focus on customer needs and satisfaction in business decisions
• Manage risks in accordance with PNC's Enterprise Risk Management Framework

Business Analyst – ATM Cash Management

Sales

• Manage and direct a team to achieve business results and customer experience goals
• Oversee execution of business strategy
• Lead and coordinate daily activities of team members engaged in customer and prospect management
• Coach and manage team members to defined strategies and tactics
• Develop and oversee account and sales plans
• Manage risk/return and quality for new and existing clients
• Identify and mitigate regulatory, reputational, operational, and credit risks
• Build and manage senior internal and external relationships, including community and industry relationships
• Acquire new clients and expand existing client relationships
• Bring PNC's full range of products and services to clients
• Use reporting and sales tools to identify and convert sales opportunities
• Develop team members and monitor progress against individual goals
• Recruit top talent and manage performance issues
• Plan, organize, direct, analyze, and evaluate staff and processes
• Connect strategy to day-to-day activities and update the team regularly
• Coach team members on analyzing, evaluating, and mitigating credit risk and leading others on credit requests

Sales Leader I – Business Banking

Advisor

• Implement complex new products and services for clients
• Analyze requirements and gather deliverables for implementation and ongoing relationship management
• Maintain client-specific procedures as needed
• Provide sales or consultative support to prospects or clients in select deals
• Identify outside sales opportunities using industry and PNC product/solution knowledge
• Consult with clients and service partners to gather and use data for client-specific product/service information
• Act as project manager and coordinate implementation work performed by others
• Analyze, assess, and document client requirements
• Identify customization needs and work with service partners to make decisions and implement solutions
• Manage multiple complex implementations simultaneously
• Facilitate and coordinate internal and external stakeholder meetings
• Create and maintain project documentation and progress reports
• Serve as an escalation point and independently resolve implementation and production support challenges
• Drive development of necessary solutions and ensure positive ongoing client experiences
• Serve as a team subject matter expert
• Coach staff, Sales, and clients when needed
• Lead team communications and meetings and coordinate workflows
• Participate in special projects and initiatives
• Develop and maintain training materials and provide training to service partners and clients as needed

Client Solution Advisor

• Review and validate documentation for deposit and cash management accounts to ensure proper execution and compliance
• Prepare client materials and account updates
• Review and negotiate agreements
• Respond to inquiries regarding account documentation
• Collaborate with internal service partners to resolve documentation issues
• Implement complex new products and services for clients
• Analyze requirements and gather deliverables for implementation and ongoing relationship management
• Maintain client-specific procedures
• Provide sales or consultative support to prospects or clients in select deals
• Identify outside sales opportunities using industry and PNC product knowledge
• Consult with clients and service partners to establish or update client-specific product and service information
• Coordinate implementation work performed by others as project manager
• Analyze, assess, and document client requirements
• Identify customization needs and work with service partners to implement solutions
• Manage multiple complex implementations simultaneously
• Facilitate internal and external stakeholder meetings
• Create and maintain project documentation and progress reports
• Resolve implementation and production support challenges as an escalation point
• Drive development of necessary solutions and ensure positive ongoing client experiences
• Serve as team subject matter expert
• Coach staff, Sales, and/or clients
• Lead team communications and meetings
• Coordinate workflows and participate in special projects and initiatives
• Develop and maintain training materials and provide training to service partners and clients

Client Solution Advisor – Treasury Management

Financial Crime

• Review domestic and international wire transactions for potential sanctions concerns
• Analyze sanctions screening alerts to determine true matches or false positives
• Perform list comparison analysis against applicable sanctions lists
• Conduct due diligence and research to support alert disposition decisions
• Document investigative findings, rationale, and decisions
• Manage queue-based workflows on a first-in, first-out basis while meeting service level agreements
• Process multiple alerts and transactions simultaneously with accuracy
• Escalate complex or high-risk sanctions concerns
• Collaborate with business partners, operations teams, and compliance stakeholders
• Monitor sanctions regulations, industry trends, and emerging financial crime risks
• Support audit, regulatory examination, and quality assurance requests
• Contribute to process improvement initiatives
• Assist with AML and Sanctions Program implementation, execution, and oversight
• Update AML and Sanctions policies and procedures
• Identify AML and Sanctions objectives and communicate them to the business
• Coordinate compliance monitoring and support compliance reports and customer risk profiles
• Identify issues, recommend corrective action plans, and escalate through governance channels
• Analyze AML and Sanctions risks and internal controls
• Research regulatory developments and support risk resolutions for business initiatives

Senior AML Sanctions Analyst

Merchant

• Coordinate relationship management activities with new and existing clients to grow sales, revenue, and market share
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, perform financial analysis for, negotiate, and document non-credit products and services
• Manage risk/return and quality for new and existing clients
• Identify and mitigate regulatory, reputational, and operational risks
• Provide client ideas and insights based on client needs and financial well-being
• Increase client engagement and loyalty through strategic dialogue and opportunity quantification
• Build and manage internal and external relationships to acquire new clients and expand existing clients
• Enhance the client experience and maintain awareness of PNC's full product and service range
• Use reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and inform on treasury product knowledge, industry benchmarking, and solution positioning
• Support PNC's Arizona and other West Territory markets

Treasury Management Officer II, Merchant Services

Analyst

• Independently perform advanced quantitative analyses and model development to drive decision-making through quantitative strategies
• Make recommendations based on analyses and data analytics findings
• Analyze and develop new model frameworks in support of the line of business
• Refine, monitor, and review existing models
• Communicate with model owners and model developers throughout reviews
• Work with larger, more complex datasets to create models
• Perform quantitative analysis and develop complex reports
• Conduct qualitative and quantitative assessments of model theory, design, implementation, data quality, and integrity
• Use quantitative tools and techniques to measure and analyze model risks and determine model strengths and limitations
• Prepare and analyze detailed documents for validation and regulatory compliance using applicable templates
• Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework
• Leverage customer needs and satisfaction considerations in creating customized customer solutions

Senior Quantitative Analytics, Model Development Analyst

• Review domestic and international wire transactions for potential sanctions concerns involving individuals, entities, countries, vessels, and other sanctioned parties
• Analyze sanctions-screening alerts to determine true sanctions concerns or false positives
• Perform detailed list-comparison analysis against applicable sanctions lists
• Conduct due diligence and research using available tools, systems, and external resources
• Document investigative findings, rationale, and decisions according to regulatory and internal requirements
• Manage queue-based workflow on a first-in, first-out basis while meeting service-level agreements
• Process multiple alerts and transactions simultaneously while maintaining accuracy
• Escalate complex or high-risk sanctions concerns to senior leadership or compliance partners
• Collaborate with business partners, operations teams, and compliance stakeholders
• Monitor sanctions regulations, industry trends, and emerging financial crime risks
• Support audit, regulatory examination, and quality-assurance requests
• Contribute to process-improvement initiatives
• Assist with implementation and oversight of enterprise-wide and business-unit AML and Sanctions Programs
• Support compliance with the Bank Secrecy Act, USA PATRIOT Act, and Sanctions Program requirements
• Update AML and Sanctions policies, procedures, and manuals
• Identify AML and Sanctions objectives and communicate them to the business
• Coordinate compliance monitoring and support preparation of compliance reports
• Collect information for AML and Sanctions compliance reports and customer risk profiles
• Identify issues, recommend corrective action plans, and escalate through governance channels
• Analyze AML and Sanctions risks and internal controls
• Research regulatory developments and anticipate required changes to controls and policies
• Identify compliance risks for key business initiatives and provide risk-management resolutions

Risk

• Own and independently execute GenAI Standards of Care evaluations for complex and high-impact use cases
• Review architectural designs, data sources, and solution testing
• Independently verify technical integrity and testing of solutions
• Collaborate with technical teams, solution owners, and leadership on progress and issues
• Apply policy, procedure, and playbook requirements to Standards of Care submissions
• Validate submission completeness, evidence sufficiency, and alignment with governance standards
• Support development and enhancement of reports and dashboards tracking progress
• Identify, document, and articulate risks, control gaps, and remediation requirements
• Provide structured, actionable feedback to solution owners and governance stakeholders
• Refine Standards of Care processes, tools, and documentation based on execution insights
• Link Standards of Care findings to enterprise-level trends and portfolio oversight
• Escalate systemic issues indicating broader governance risk
• Provide thought leadership on governance process improvements and intake changes
• Manage and develop information systems for clients
• Conduct data information analysis for a variety of studies under organizational standards
• Develop strategies for data implementation, data acquisition, and archive recovery
• Advise business, applications, and operations counterparts to ensure data integrity and availability
• Structure environments and create logical storage units for database elements
• Implement and support technologies for managing and utilizing multiple information sources, formats, and uses
• Resolve data integration and security issues according to organizational quality standards
• Research customer needs and conduct awareness and promotional sessions for potential customers
• Maintain customer focus and manage risks in accordance with PNC's Enterprise Risk Management Framework

Data Expert – Data and Automation GenAI Governance

Data Scientist

• Build and lead the enterprise AI testing and evaluation function
• Design, execute, and continuously enhance testing frameworks for high-impact AI solutions
• Own pre-deployment testing and post-deployment monitoring for generative and agentic AI solutions
• Establish AI performance, risk, and safety standards with Model Risk Management
• Define thresholds, monitoring criteria, and escalation triggers
• Lead responses and escalations for AI-related risks and incidents
• Execute mitigation and containment actions, including solution pausing, patching, or deployment suspension
• Provide technical leadership for a team of AI specialists
• Contribute hands-on to technical strategy, testing methodologies, and problem-solving
• Lead day-to-day team activities as a people leader and AI evaluation subject matter expert
• Oversee end-to-end analytical projects using structured and unstructured data
• Provide leadership, direction, and methodology for Data Scientists developing models and data-driven solutions
• Recruit, train, and develop Data Scientists
• Work with executive leadership to identify data science project opportunities and plan budgets and scopes
• Oversee relationships with Data Architects, Data Analysts, Data Engineers, and Visualization Experts

Senior Data Science Manager

• Steward the enterprise’s Responsible AI principles and oversee their interpretation, implementation, and evolution
• Lead operations of the cross-functional Responsible AI Governance Forum
• Develop agendas, engage stakeholders, track decisions, and prepare the annual Responsible AI report
• Partner with HR, Ethics, Compliance, and other stakeholders to drive adoption of Responsible and Ethical AI practices
• Define training requirements and AI use case engagement processes
• Review proposed and deployed AI solutions for alignment with Responsible AI principles
• Identify AI risks, provide recommendations, and escalate concerns as needed
• Coordinate external academic research partnerships on responsible and ethical AI in financial services
• Build relationships with senior leaders and coordinate initiatives involving executive stakeholders
• Communicate complex AI governance, risk, and compliance topics to executive audiences
• Develop executive presentations, reports, and communications for governance forums and strategic decisions
• Direct analytical projects using structured and unstructured data to extract business insights
• Direct data gathering, processing, and mining of large and complex datasets
• Provide technical expertise to advance data science capabilities
• Supervise advanced analytics projects and help data scientists present analytical processes and outcomes
• Partner with Data Architects, Data Analysts, Data Engineers, and Visualization Experts to develop data-driven solutions

Lead Data Scientist – Data & Automation, Responsible AI

Security Engineer

• Lead complex, cross-functional Enterprise Information Security projects and strategic initiatives
• Manage projects from original concept through implementation and post-project assessment
• Develop project strategies, plans, timelines, resource allocations, budgets, guidelines, and risk mitigation strategies
• Manage project scope, schedule, budget, quality, expenses, and financial performance
• Identify and resolve project risks, issues, dependencies, and potential crises
• Ensure adherence to project management methodologies, governance standards, and best practices
• Facilitate collaboration across technical and business teams
• Track and report progress, analyze results, define project products, and forecast future trends
• Develop financial forecasts, reports, and budget analyses
• Direct project execution, assign tasks, and control activities
• Provide leadership, coaching, and mentorship to project team members
• Present project data, financial analysis, and recommendations to leadership
• Maintain communications with governing bodies, stakeholders, and interested parties
• Develop and execute communication plans
• Facilitate project meetings, steering committees, and executive updates
• Manage stakeholder expectations and drive alignment on priorities, timelines, and deliverables

Project Manager III – Enterprise Information Security

Financial Planning and Analysis

• Consult on investment and insurance strategies and develop financial plans for clients
• Grow and retain an investment and insurance book of business
• Own the client experience, handling sales and service efficiently
• Identify sales and execute opportunities; make referrals to internal business partners
• Acquire, expand, and maintain client relationships through branch business development and outbound calling
• Grow client loyalty and share of wallet through exceptional client experiences
• Apply product and procedural knowledge to solve client problems
• Develop and implement investment and insurance strategies
• Determine suitable products and present financial recommendations and guidance
• Establish, monitor, and update individual financial plans
• Coach and educate branch staff and internal business partners on identifying investment opportunities
• Drive investment education and visibility among branch staff
• Lead branch actions to achieve investment results in partnership with branch leadership
• Communicate with internal and external partners to build relationships and drive referrals
• Review business results and pipeline management with branch managers and internal partners
• Meet service-level agreements for lead and referral follow-up
• Adhere to applicable laws, regulations, policies, and guidelines

Financial Solutions Advisor

• Support the design, implementation, and administration of employees' base salary, incentives, sales, and executive compensation
• Conduct job analysis, job evaluations, and salary increase reviews
• Monitor compensation policies and procedures and recommend revisions based on market trends
• Provide compensation recommendations to business partners using market trends and peer equity analysis
• Create reports and presentations for senior management
• Ensure compliance with internal controls and procedures
• Monitor changes in federal, state, and local compensation laws and regulations
• Serve as the primary point of contact supporting the Asset Management Group line of business
• Provide strategic and day-to-day compensation support to key stakeholders

Compensation Advisor – Asset Management Group

Consultant

• Support strategic initiatives enhancing the accuracy, completeness, and consistency of regulatory reporting data and submissions
• Perform data analysis, reconciliations, and variance investigations to identify reporting issues and support remediation
• Assess impacts of regulatory, business, and system changes on reporting processes, calculations, and data requirements
• Interpret regulatory requirements and translate them into business, data, and reporting requirements
• Support end-to-end validation to ensure reports conform to regulatory instructions and reporting standards
• Develop and execute testing strategies, test cases, and validation procedures
• Document data lineage, business requirements, mapping rules, controls, and process flows
• Identify opportunities to strengthen data quality, controls, and reporting governance
• Support regulatory reporting enhancements and strategic transformation initiatives
• Conduct impact assessments for regulatory, product, organizational, and system changes
• Collaborate with Finance, Risk, Technology, Data Management, and Regulatory Reporting teams
• Facilitate requirements gathering, documentation, and stakeholder discussions
• Support audit, regulatory examination, and internal review activities
• Leverage analytical tools to create data-driven solutions across functions and business units
• Consult on tool and strategy implementation, monitoring, statistical scoring, business intelligence, data quality, and analytical solution development
• Determine optimal analytic approaches and support development, implementation, and enhancements
• Optimize analytical solutions for business leadership and make recommendations to senior management

Business Analyst – ATM Cash Management

Sales Leader I – Business Banking

Client Solution Advisor

Client Solution Advisor – Treasury Management

Senior AML Sanctions Analyst

Treasury Management Officer II, Merchant Services

Senior Quantitative Analytics, Model Development Analyst

Senior AML Sanctions Analyst

Data Expert – Data and Automation GenAI Governance

Senior Data Science Manager

Lead Data Scientist – Data & Automation, Responsible AI

Project Manager III – Enterprise Information Security

Financial Solutions Advisor

Compensation Advisor – Asset Management Group

Senior Business Analytics Consultant