Mortgage Loan Officer

• Recommend loan solutions in accordance with lending guidelines and clients' requirements
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain and/or develop new clients
• Make sales calls
• Develop and prepare loan solutions
• Refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
• Deliver customized customer solutions based on customer needs and satisfaction

Analyst

• Perform rigorous independent reviews and validation of commercial and retail commercial loss forecasting models, risk rating models, financial valuation models, and investment models
• Perform advanced quantitative analyses and model development to support decision-making
• Analyze and develop new model frameworks in support of lines of business
• Refine, monitor, and review existing models
• Communicate with model owners and model developers throughout reviews
• Work with larger, more complex datasets to create models
• Perform qualitative and quantitative assessments of model theory, design, implementation, data quality, and data integrity
• Analyze complex data and associated quantitative analyses
• Make recommendations based on data analytics and validation findings
• Use quantitative tools and techniques to measure and analyze model risks and determine model strengths and limitations
• Prepare and analyze detailed validation and regulatory compliance documents using applicable templates
• Participate in model working groups and forums and provide individual and aggregate model risk assessments

Senior Quantitative Analytics and Model Analyst

Strategy

• Lead identification, definition, and delivery of data requirements
• Partner with modeling, business, technology, and data consumer teams to translate requirements into provisioning solutions
• Source or develop data assets and address data quality issues
• Develop, test, and document prototype logic for new data attributes and remediation solutions
• Collaborate with technology teams on enhancements, data issues, and production deployments
• Document data lineage, business rules, and mapping specifications
• Manage Jira work items
• Perform data validation, reconciliation, and quality assessments
• Identify opportunities to automate processes and improve operational efficiency
• Participate in testing and validation activities
• Provide financial and regulatory reporting and analyses
• Run complex business performance, risk, and operational analytics
• Develop analytical methods/models for market, credit, and operational risk
• Analyze large datasets and develop strategies to improve lending decisions, manage risk, increase revenue, and reduce losses
• Apply predictive models and third-party data for segmentation and targeting of acquisition and portfolio strategies
• Manage engagements with internal and external information suppliers
• Design, develop, and monitor test designs and analytical reporting
• Design and enhance standard reporting suites for product and portfolio reviews
• Collaborate with line of business, Finance, and Risk partners to establish credit risk appetite, policies, and procedures

Senior Portfolio Analytics & Strategy Analyst

Data Scientist

• Manage governance forum operations, including agenda creation, meeting preparation, decision tracking, action-item follow-up, and documentation management
• Partner with stakeholders across Legal, Ethics, HR, Risk, and Technology to drive progress
• Support annual Responsible AI reporting activities
• Contribute to program innovation and intellectual property tracking
• Perform analytical tasks on structured and unstructured data to extract actionable business insights
• Participate in data gathering, data processing, and data mining of large and complex datasets
• Develop algorithms using advanced mathematical and statistical techniques, including machine learning, to predict business outcomes and recommend optimal actions
• Run analytical experiments to identify product and process optimization opportunities
• Assist in presenting business insights to management using visualization technologies and data storytelling
• Partner with Data Architects, Data Analysts, Data Engineers, and Visualization Experts to develop data-driven business solutions
• Contribute to the program's official audit trail and governance record

Data Scientist – Data & Automation

Business Analyst

• Conduct research and collect and interpret business requirements
• Participate in developing and reviewing processes and procedures, workflow analytics, and reporting
• Analyze information technology requirements in business processes
• Obtain and identify business requirements to carry out and improve business processes
• Translate business needs, processes, and procedures into workable systems
• Communicate software requirements to applicable stakeholders
• Develop and maintain policy, procedure, IT application, system specification, and test plan documentation under supervision
• Work with business and technology staff to deliver project results
• Implement risk analysis and meet required deliverables
• Support development, analysis, and distribution of relevant reporting
• Work 8:00 am–5:00 pm EST with rotating Saturdays and holidays

Business Analyst – ATM Cash Management

Full-stack Engineer

• Lead a team of software engineers supporting critical retail banking applications
• Create and lead the technical design and development of software solutions
• Propose and design software solutions for complex business needs
• Prepare required technical and procedural documentation
• Facilitate complex problem resolution
• Provide technical guidance and support to colleagues
• Review software coding, testing, and documentation
• Apply modern principles, methodologies, and tools to advance business initiatives and capabilities
• Participate in rotating after-hours on-call support for critical incidents
• Manage risks associated with business objectives and activities within PNC's Enterprise Risk Management Framework
• Focus on customer needs and satisfaction in business decisions

Software Developer Lead – OpenShift, Mainframe

Operations

• Review and investigate customer cases, reports, and work for potential and actual loss
• Minimize fraud, Anti-Money Laundering, and organizational risk
• Perform early detection of suspicious activity
• Control and prevent losses
• Lead and/or train detection and investigation staff
• Research and analyze bank activities and reports to detect and prevent fraudulent and suspicious activities
• Recommend case dispositions
• Identify gaps and control enhancements
• Use defined research procedures to identify and resolve issues
• Identify trends and escalate as appropriate
• Follow standards and practices to mitigate fraud, Anti-Money Laundering, risk exposure, and loss
• Share best practices with the team and/or service partners
• Prepare and maintain documentation of analyses
• Coordinate with internal or external stakeholders

Detection & Investigation Analyst Lead – Retail Bank Operations

Account Manager

• Coordinate relationship management activities with new and existing clients in a book of business
• Grow sales, revenue, and market share while meeting relevant sales goals
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, analyze, negotiate, and document credit and non-credit products and services
• Manage risk/return and drive quality for new and existing clients
• Identify and mitigate regulatory, reputational, operational, and credit risks
• Provide ideas and insights based on client needs and financial well-being
• Increase client engagement and loyalty
• Build and manage internal and external relationships, including community and industry relationships
• Acquire new clients and expand existing relationships
• Present PNC's full range of products and services
• Leverage reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and mitigate credit risk for more complex credit requests

Relationship Manager II – Business Banking

Project Manager

• Lead end-to-end delivery of large, complex technology initiatives and associated workstreams
• Develop and maintain integrated project plans, milestones, schedules, delivery roadmaps, and release timelines
• Align project objectives and execution strategies with enterprise priorities, technology roadmaps, and business goals
• Coordinate execution across business, product, technology, architecture, quality engineering, operations, and vendor teams
• Drive accountability across cross-functional stakeholders
• Monitor project progress, identify delivery risks, and implement mitigation strategies
• Manage project scope, schedule, resources, deliverables, and financials
• Lead implementation readiness, transition-to-support planning, and post-production stabilization
• Own budgets, forecasts, actuals, variance analysis, reconciliation, funding approvals, and benefit realization
• Prepare executive-level status reports, dashboards, milestone updates, governance materials, and strategic communications
• Manage risks, assumptions, issues, decisions, dependencies, vendors, contracts, statements of work, invoices, and delivery performance
• Ensure adherence to TPMO methodology, governance requirements, enterprise standards, compliance, audit, and regulatory requirements
• Facilitate governance forums, executive checkpoints, health assessments, lessons learned, and continuous improvement initiatives
• Provide leadership, coaching, guidance, and mentoring to project team members and junior project managers
• Manage projects from original concept through final implementation and post-project assessment
• Develop project strategy, processes, resource allocation, budgets, guidelines, and support for the project management team
• Acquire resources, assign tasks, direct activities, and control project execution
• Track and report progress, analyze results, forecast trends, manage scope changes, devise contingency plans, and recommend improvements
• Maintain communications with governing bodies and interested parties

Project Manager III

DevOps Engineer

• Manage multiple development projects, development groups, and/or application support functions for a major business segment
• Oversee development and implementation of multiple complex, organization-wide systems
• Allocate and ensure resources throughout the application development life cycle
• Maintain client relationships to ensure application system implementation quality
• Provide solutions or recommendations on complicated technology issues for application development and implementation
• Provide technical leadership in production support
• Serve as an escalation point for complex production issues
• Guide troubleshooting across applications, Linux/Windows infrastructure, Oracle and SQL databases, middleware, and integrations
• Ensure efficient log, metric, and system analysis
• Oversee batch/ETL monitoring and recovery processes
• Collaborate across engineering, infrastructure, and vendor teams
• Drive customer-centric service improvements and proactive reliability practices
• Enhance monitoring and observability capabilities
• Promote a blameless culture of continuous learning
• Reduce operational toil through automation
• Provide after-hours operational leadership and on-call support, including evenings, weekends, and holidays as needed
• Participate in an on-call leadership rotation supporting critical production services, major incidents, high-severity customer-impacting events, change events, escalations, and business continuity needs

Software Engineering Group Manager – Site Reliability

• Recommend loan solutions in accordance with lending guidelines and clients' requirements
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain and/or develop new clients
• Conduct sales calls
• Develop and prepare loan solutions and refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Apply customer-focused practices and customized customer solutions
• Assess and manage business risks in accordance with PNC's Enterprise Risk Management Framework

• Answer calls from external customers regarding pension plans
• Discuss payments, withholdings, benefits, and other pension-related information
• Perform back-office operations and processing
• Execute complex transactions and processes using standard policies and procedures
• Identify and address exceptions and escalate complex transactions
• Partner with internal service partners to route calls, documents, and action items
• Interact with external customers to complete transactions
• Ensure materials and documentation are available
• Provide consultation and advice to internal and external customers
• Review processes, recommend improvements, and drive implementation
• Serve as a subject matter resource for process improvement projects
• Train and onboard new hires
• Review transactions and documents for completeness, accuracy, service-level conformance, and policy compliance
• Participate in risk mitigation activities

Senior Operations Specialist

QA Engineer

• Lead development and review of test strategies and plans aligned with project goals, including scope, tools, and testing approaches
• Guide junior team members on testing needs
• Identify and address resource and environment gaps
• Escalate unresolved or recurring issues to appropriate Quality Engineer leadership
• Monitor and manage testing risks and defects to meet ECO standards and ensure accurate reporting
• Prepare and deliver test summary reports and documentation for Technology leaders, Governance/Risk teams, and business stakeholders
• Collaborate across teams
• Participate in Quality Engineer CoP meetings to support continuous improvement and knowledge sharing
• Apply customer-focused practices and manage risks in alignment with PNC's Enterprise Risk Management Framework

Quality Engineer Lead

Human Resources

• Manage day-to-day activities and strategic support for all aspects of personnel management for a department or major business unit
• Lead the department in establishing goals and objectives aligned with overall business direction
• Advise managers on all aspects of HR
• Monitor career management programs and employee relations counseling
• Work with senior staff to set priorities and direction of HR initiatives
• Ensure effective communication of issues, operating plans, and responsibilities among location personnel, management, and the corporate office
• Facilitate efficient and effective execution of HR programs
• Support customer-focused decision-making and customized customer solutions
• Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework

Senior Human Resource Business Partner – Technology

• Recommend loan solutions in accordance with lending guidelines and clients' requirements
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain and/or develop new clients
• Make sales calls
• Develop and prepare loan solutions and refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework