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Posted: 10/20/2026Senior Technical Account Manager, Penetration Testing
Synack, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in penetration testing, vulnerability management, and client engagement within the cybersecurity industry. Proficient in technical account management and delivering strategic solutions that enhance client satisfaction and security outcomes.
Highest-signal resume keywords
Penetration TestingVulnerability Discovery ManagementTechnical Account ManagementCybersecurity CertificationsScripting Languages
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Develop the scope and rules of engagement for penetration tests and direct researchers toward effective testing
- Gather requirements, understand customer needs, and influence internal and external stakeholders
- Analyze clients’ digital attack surfaces, value at risk, vulnerability programs, tools, methods, security program requirements, and goals
- Work independently and provide technical product expertise to build appropriate client solutions
- Provide technical subject-matter expertise to internal stakeholders and clients on strategic goals and testing requirements
- Review assessment health and provide technical findings, vulnerability details, and insights to improve test quality and mitigate risk
- Help customers manage and optimize long-term penetration-testing programs
- Collaborate with account and customer success teams to address concerns and expand, retain, and grow client accounts
- Collect and act on client feedback to improve engagements and service offerings
- Handle technical escalations during engagements
Requirements
What you’ll need- At least 5–7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry
- Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation
- Experience with scripting languages such as Python, Bash, and Basic SQL, including developing scripted solutions
- Ability to explain technical concepts to non-technical audiences
- Relevant cybersecurity and/or security management certifications such as Security+, CISSP, or CISA
- Excellent time management, multitasking, prioritization, and ability to manage multiple concurrent projects
- Customer-centric mindset focused on delivering value
- Proactive and solution-oriented approach to client challenges
- Strategic thinking and innovative solutions
- Excellent verbal and written communication skills
- Must be a U.S. citizen
Benefits
Comp & perks- Equity and benefits may be included in the compensation package
- Benefits information available through Synack’s benefits portal
- Inclusive and diverse workplace culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Penetration TestingVulnerability Discovery ManagementRisk Management FrameworksScripting LanguagesPythonBashBasic SQLTechnical Product ExpertiseAssessment Health ReviewClient Solutions Development
Soft Skills
Excellent Communication SkillsCustomer-Centric MindsetProactive Problem SolvingStrategic ThinkingTime Management
Certifications & Qualifications
Security+CISSPCISA
Industry Keywords
Cybersecurity IndustryTechnical Project ManagementCustomer SuccessStakeholder EngagementDigital Attack Surface Analysis