Volkswagen Group Services - South America

Sales and After-Sales Training Instructor

Volkswagen Group Services - South America
Posted 10/22/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering commercial training and administering certification exams within the automotive sector, while maintaining training environments and resources. Proficient in managing attendance and assessment records, with strong organizational skills to support training operations.

Highest-signal resume keywords
Commercial Training DeliveryCertification Exam AdministrationAutomotive Industry ExperienceMicrosoft Office ProficiencyVehicle Dealership Operations Knowledge

About the role

Key responsibilities & impact
  • Prepare training environments in advance by organizing instructional resources, vehicles, equipment, and tools according to each course and certification exam
  • Deliver courses from Volkswagen’s commercial sales and after-sales training portfolio to internal VW employees and dealership network professionals, excluding managers, in Portuguese and Spanish
  • Administer commercial sales and after-sales certification exams in accordance with passing criteria and specific guidelines
  • Support certification exams for commercial sales and after-sales managers
  • Record attendance, knowledge assessment results, and practical activities
  • Maintain attendance lists, score spreadsheets, and certification exam feedback reports
  • Support software updates for computers, tablets, mobile phones, DDX systems, and diagnostic equipment
  • Maintain training environments, equipment, tools, vehicles, resources, and instructional materials, promoting their preservation, optimization, proper use, and participant safety

Requirements

What you’ll need
  • Technical, associate, or bachelor’s degree in a related field
  • Experience delivering commercial training, preferably in the automotive industry
  • Previous experience in the automotive sector
  • Knowledge of vehicle dealership operations
  • Proficiency in Microsoft Office, especially PowerPoint
  • Availability to travel and visit the dealership network
  • Valid Category B driver’s license
  • Advanced Spanish (a plus)
  • Advanced English (a plus)

Benefits

Comp & perks
  • Food allowance
  • Meal allowance
  • SulAmérica Health Insurance
  • SulAmérica Dental Insurance
  • Life insurance
  • Childcare assistance
  • Well-being Program (Wellhub/Gympass, Conexa, and Psicologia Viva)
  • Private pension plan
  • Profit-sharing bonus
  • Pharmacy discount program
  • Partnership with Sesc
  • Employment under Brazil’s CLT labor regime

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Commercial TrainingCertification Exam AdministrationAttendance Record ManagementKnowledge AssessmentPractical Activity Recording
Soft Skills
Organizational SkillsCommunication Skills
Tools & Technologies
Microsoft OfficeDDX SystemsDiagnostic Equipment
Certifications & Qualifications
Valid Category B Driver’s License
Industry Keywords
Automotive SectorVehicle Dealership OperationsTraining EnvironmentsInstructional ResourcesSales Training