Walmart

Manager

• Own and evolve chargeback operations and representment strategy across multiple business units and channels
• Coordinate with analysts and cross-functional partners responsible for chargeback analysis, operational performance, and business insights
• Analyze chargeback activity to identify drivers, emerging trends, root causes, and loss-reduction opportunities
• Evaluate dispute outcomes, win/loss performance, and operational metrics
• Identify potential fraud and emerging risk trends and translate findings into business strategies
• Develop reporting, forecasting, dashboards, and analytical frameworks
• Partner with Finance, Treasury, fraud and risk teams, business stakeholders, payment partners, and external vendors
• Manage external vendor relationships and evaluate vendor performance
• Drive process improvements, automation, and AI-enabled solutions
• Support performance expectations, production goals, process improvements, and consistent execution
• Communicate complex financial and operational insights to business partners and leadership

Manager, Business Analysis and Insights

Full-stack Engineer

• Code, unit test, and build high-performance, scalable applications
• Develop applications serving millions of Walmart International customers
• Work on supply chain management and customer experience solutions
• Prototype technical solutions
• Convert high-level designs to low-level designs
• Estimate work and participate in program planning and execution
• Collaborate with Walmart International
• Drive change and adapt to changing technologies and requirements
• Balance long-term and short-term implications of design decisions

Senior Software Engineer

Call Center Representative

• Implement company policies, procedures, standards of ethics, and related action plans
• Complete work assignments and priorities using policies, data, and resources
• Collaborate with managers, coworkers, customers, and business partners
• Support customers with live contact-related questions, restricted account actions, concessions, approvals, and operational support
• Research, document routine workflows, and respond to specialty processes, escalated issues, and support requests
• Monitor incoming requests and escalate systemic issues using tools such as Gemba Leadership and JIRA
• Investigate and solve contact center issues using fact-finding techniques and diagnostic tools
• Suggest alternative solutions based on internal and external benchmarking
• Implement process improvement plans and recommend improvements based on customer feedback and trend analysis
• Review key metrics to identify root causes and create solutions
• Inform customers of Walmart promotions, offers, and discounts
• Promote respect, integrity, compliance, customer focus, continuous improvement, and collaboration

Resolution Coordinator, Contact Center

Network Engineer

• Ensure the health and availability of wired and wireless network connectivity for Walmart US stores, clubs, and distribution centers
• Identify, prioritize, and troubleshoot network incidents based on impact to associates and customers
• Use monitoring tools to detect issues proactively and resolve them within defined SLAs
• Coordinate with counterpart teams, business partners, US engineers, and vendors to resolve issues
• Maintain network devices in compliance for efficient operation
• Provide shift handover status to the US shift
• Troubleshoot wireless slowness, offline access points, Internet VRFs, DHCP/DNS issues, PoE, wireless controllers, and store/DC connectivity
• Support wireless escalations and self-service incidents through Outlook and ServiceNow
• Take calls from associates and vendors and drive wireless issues to resolution
• Validate store, club, and distribution-center wireless connectivity and device performance
• Troubleshoot packet loss, overutilization, down circuits, routing, voice, IP addressing, end-device connectivity, cabling, hardware, and spanning-tree issues
• Work with third-party vendors, L3, Cisco TAC, field support, project supervisors, store planners, systems teams, and wireless engineering
• Monitor ticket queues and maintain tickets within SLA
• Configure ports and assist with down systems and power situations

Network Engineer II

Learning and Development

• Communicate verbally and in writing with customers, suppliers, associates, and other individuals or groups
• Implement the business plan for the area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, coordinating workloads, and ensuring required training completion
• Manage daily HR office functions, including benefits, hiring, transfers, terminations, and payroll
• Execute and refine recruiting and staffing initiatives
• Research and address employment-related concerns for applicants, associates, and managers
• Ensure compliance with company HR policies and maintain accurate, confidential HR documents and systems
• Maintain quality and safety standards by ensuring training on logistics and company policies, standards, and procedures
• Identify concerns and determine corrective actions or recommendations
• Supervise and develop associates and leaders through assignment, performance monitoring, feedback, coaching, teaching, hiring, promotion, and evaluation
• Coordinate training such as new-hire orientation, CBL modules, web-based training, and virtual classrooms
• Identify training and development needs for hourly associates, drivers, and management
• Present and facilitate training courses and monitor curricula, deadlines, schedules, and compliance
• Coordinate and oversee job-related activities and assignments
• Develop stakeholder relationships and support plans and initiatives to meet customer and business needs
• Identify goals, objectives, accountability, progress, and improvement opportunities
• Promote continuous learning, belonging, ethics, integrity, customer focus, data-driven decisions, and continuous improvement

Human Resource Office/Training Manager – Fashion, Grocery, Import, Regional, Returns, Sam's, Wm.com

Product Manager

• Shape product strategy across Walmart’s B2B commerce portfolio using domain expertise and data-driven insights
• Define and prioritize complex customer problems
• Manage product roadmaps from discovery through scaled launch
• Build front-end customer experiences across shopping, discovery, checkout, and account management for business buyers
• Embed AI and machine learning capabilities, including intelligent routing, personalized recommendations, delivery promise, and demand forecasting
• Advance fulfillment, returns, and order orchestration for speed and reliability at scale
• Establish success metrics and run experiments
• Influence enterprise prioritization through customer insights and opportunity sizing
• Lead product strategy across eCommerce, checkout, fulfillment technology, last-mile delivery, and returns
• Influence senior stakeholders and cross-functional teams

Principal Product Manager

• Drive strategy and execution for complex products, owning end-to-end outcomes from discovery through value realization
• Build customer and business understanding using data analysis, journey mapping, and feedback mechanisms
• Define and communicate multi-quarter product vision, strategy, and roadmaps aligned with business goals and market trends
• Collaborate with Engineering, Design, and Analytics to manage product lifecycle, risks, and launch readiness
• Use data-driven decision-making and experimentation to validate assumptions and optimize product performance
• Mentor product managers, elevate product discipline, and influence technical direction without direct authority
• Lead AI adoption by integrating AI-native development and identifying impactful AI applications within supply chain operations
• Deliver scalable, measurable, and practical enterprise solutions supporting supply chain operations

Staff Product Manager

Technician

• Maintain and repair Walmart facilities, equipment, and assets using plumbing, electrical, carpentry, material handling equipment, and food equipment skills
• Diagnose and repair commercial food equipment, including ovens, slicers, fryers, hot cases, ice makers, and related equipment
• Develop and follow preventative maintenance schedules
• Train Store Associates on equipment care and cleaning
• Use the work order management system to receive reactive repair work orders and document repair activities
• Maintain accurate work orders and maintenance logs
• Respond promptly to emergency maintenance calls
• Inspect, operate, and test facilities, equipment, and fixtures to diagnose issues
• Complete required training to operate equipment and tools safely
• Support stores and Store associates through clear, transparent, and respectful communication
• Limit cross-contamination risks in food production areas

Senior Technician, Facility Services, Food Equipment

Operations

• Lead the team responsible for identifying and responding to emerging fraud risks across Walmart’s digital ecosystem
• Monitor transaction activity and fraud signals to detect new and evolving threats
• Own fraud monitoring capabilities, tools, and governance, including performance metrics, thresholds, escalation protocols, and operational readiness
• Translate fraud trends into rapid mitigation strategies, rules, controls, and longer-term improvements
• Partner with Product and Engineering to shape technology roadmaps and scalable fraud capabilities
• Measure and report effectiveness, providing visibility into fraud exposure, trends, and performance
• Create feedback loops across fraud, technology, and business teams to strengthen prevention
• Lead and develop a high-performing analytical and operational team
• Partner across Fraud Strategy & Operations, CES, Product, Engineering, Data Science, Treasury, Compliance, Global Investigations, Ecommerce, Marketplace, and other business teams

Director, Technology Operations

• Maintain and repair Walmart facilities, equipment, and assets using multiple craft skills, including plumbing, electrical, carpentry, material handling equipment, and food equipment
• Use hand tools, power tools, and other equipment to complete jobs
• Use the work order management system to receive reactive repair Work Orders, support Stores and Store associates, and document repair activities
• Provide prompt response to emergency maintenance calls
• Inspect, operate, and test facilities, equipment, or fixtures to diagnose issues
• Complete all required training requirements to operate equipment and tools safely
• Work under the supervision of the local General Maintenance Manager
• Follow established maintenance schedules and guidelines

Technician, General Facilities Maintenance

Analyst

• Build, validate, and implement complex inventory forecasts aligned with merchandising needs
• Analyze seasonal inventory flow and customer demand to optimize replenishment and support financial objectives
• Monitor and calibrate store-level forecasts using inventory management systems and data analysis tools
• Collaborate with suppliers and cross-functional teams to manage item-level replenishment and resolve exceptions
• Create operating procedures, training materials, and automated tracking alerts to standardize processes
• Provide expert guidance on inventory planning and performance metrics to internal and external stakeholders
• Identify process improvement opportunities and support continuous enhancements in replenishment operations

Senior Analyst, Merchandising Replenishment

Financial Planning and Analysis

• Prepare financial analyses and models to support strategic planning and recommend future expense targets
• Collaborate with cross-functional teams to analyze business performance and identify gaps between goals and objectives
• Communicate financial results, forecasts, and variances to senior management with clear presentations and supporting materials
• Manage complex control structures to mitigate financial risks and ensure compliance with company policies
• Lead and develop associates through guidance, training, and performance feedback
• Support budgeting processes and enhance transparency in financial reporting systems
• Build and maintain relationships with key stakeholders to drive business initiatives and continuous improvement
• Support Seller Fulfilled, Local Marketplace, and Cross-Border business performance and strategic decision-making
• Provide financial insights and leadership supporting seller growth, network expansion, and shipping efficiency
• Uphold company policies, ethics, and standards while promoting accountability and continuous learning

Finance Manager – eCommerce

• Lead development and execution of digital media strategies
• Manage multiple projects and coordinate cross-functional teams
• Ensure timely delivery and adherence to budgets
• Analyze campaign performance data and optimize media spend and ROI across search, display, and social media platforms
• Mentor and develop team members
• Establish performance standards and monitor progress
• Implement continuous improvement initiatives
• Collaborate with stakeholders to align digital media plans with business goals
• Ensure compliance with company policies and standards

Senior Manager, Digital Media

• Lead the design, development, and deployment of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks
• Drive the full software lifecycle using cloud-native architecture principles
• Design and build scalable backend microservices using Java and Spring Boot
• Architect and implement real-time event-driven systems using Apache Kafka
• Develop and optimize large-scale batch and streaming data pipelines using Apache Spark
• Make architecture decisions concerning scalability, resiliency, observability, and cost efficiency
• Lead system design reviews and define engineering best practices for distributed systems
• Collaborate with Product, Data Science, Platform, and Infrastructure teams
• Optimize performance through partitioning, caching, asynchronous processing, and concurrency tuning
• Mentor engineers and provide technical leadership across multiple teams
• Participate in production incident reviews and improve long-term platform reliability

Staff Software Engineer

Program Manager

• Lead execution of multiple business plans and projects by identifying needs, setting priorities, and removing obstacles
• Partner with senior leaders to define goals, assess risks, and communicate program requirements to stakeholders and executive leadership
• Drive continuous process improvements through gap analyses, best practices, and strategic alignment
• Analyze program performance using key metrics and recommend adjustments
• Collaborate cross-functionally to enhance service and product capabilities
• Promote adherence to company policies, ethics, and compliance standards
• Mentor and develop team members and foster a high-performing environment
• Support Walmart’s 340B program through operations, business development, account management, financial reporting, auditing, and compliance
• Collaborate with stores, Covered Entity partners, Third Party Administrators, Accounting, Finance, and Payor teams
• Analyze industry trends and support new and existing customers
• Travel to engage partners, address needs, and enhance program performance