Abbott

Manager

• Lead a team of Screening Solutions Specialists within a designated geography
• Promote Abbott Cancer Diagnostics products to physicians, integrated delivery networks, multi-specialty clinics, and other healthcare providers
• Recruit, train, coach, lead, and performance-manage team members
• Directly promote Abbott Cancer Diagnostics products
• Travel with direct reports to observe and provide training and coaching
• Manage area sales targets and report progress to management
• Establish communication and team operating mechanisms
• Ensure sales-force compliance with quality, regulatory, and company policies
• Build relationships with key thought leaders and decision-makers
• Collect customer insights, market trends, and competitive data and communicate findings to leadership and peers
• Present product technology and clinical benefits relevant to customers
• Ensure effective use of sales processes, approved marketing, and promotional materials
• Coordinate technical, clinical, and business resources to create competitive differentiation and customer solutions
• Manage open territories and recruit personnel for vacated territories
• Set team vision, foster high performance, and lead with integrity, accountability, and courage
• Delegate responsibilities, assess performance, and provide feedback and training opportunities
• Forecast and achieve quarterly and annual sales goals
• Uphold company mission and values and comply with Quality Management System policies
• Model inclusion-minded behaviors
• Maintain regular and reliable attendance and work the designated schedule
• Work nights and/or weekends as needed
• Use mobile devices, tablets, or computers and type for approximately 60% of a typical working day
• Travel approximately 60% of working time away from the work location, including possible overnight/weekend travel

Manager, Screening Solutions Specialists

Analyst

• Lead estimation of enhancement and support requests
• Guide workflow design, configure and test system changes, and analyze technical issues
• Liaise with business systems stakeholders and software vendor implementation staff
• Develop understanding of operational needs and improve business workflows through technology
• Participate in training and work with end users
• Troubleshoot problems and questions
• Provide end-user support through tracking systems
• Review project and issue status with project leadership
• Assign or delegate configuration and other activities
• Act as delegate for the Applications Manager during incident or problem resolution
• Mentor peers and junior analysts and provide leadership in problem solving
• Lead internal process design and documentation for continuous IT improvement
• Support and comply with the company’s Quality Management System
• Work within cross-functional teams and communicate with project leadership, subject matter experts, and stakeholders
• Learn new software applications and adapt to changing business needs
• Travel approximately 5% of working time

Senior Application Analyst

• Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms
• Serve as a primary support contact for application end-users and identify and resolve application and cross-team issues
• Perform impact analysis of desired changes, build and test system changes, and identify platform performance and workflow improvement opportunities
• Mentor junior analysts, support questions, and delegate activities to other analysts
• Lead estimation of enhancement or support requests
• Guide workflow design, configure and test system changes, and analyze technical issues
• Liaise with business systems stakeholders and software vendor implementation staff
• Develop understanding of operational needs and set direction for organizational workflows
• Participate in training and work with end users
• Troubleshoot problems and questions and provide end-user support through tracking systems
• Review project and issue status with project leadership
• Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
• Act as delegate for Applications Manager for incident or problem resolution
• Lead internal process design and documentation for continuous IT improvement
• Uphold company mission, values, Quality Management System policies, and procedures
• Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
• Travel approximately 5% of working time

Account Manager

• Oversee and grow Abbott’s presence in South Carolina
• Serve as a trusted advisor to existing customers by building relationships, understanding stakeholder priorities, conducting business reviews, and delivering proactive solutions
• Develop and execute strategic account plans to protect and grow the customer base, expand value, increase profitability, and achieve annual growth objectives
• Identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future customer needs
• Manage sales processes and account strategy using SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning
• Maintain product, market, and competitive knowledge to influence purchasing decisions and position Abbott solutions
• Collaborate with sales, health system, distribution, business analyst, partner, and cross-functional teams
• Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and communication
• Drive growth, market share, revenue, profitability, customer loyalty, contract renewals, and new business for infectious disease diagnostic products

Account Manager – Infectious Disease Diagnostics

• Oversee and grow Abbott’s presence in South Carolina
• Serve as a trusted advisor to existing customers by building relationships, understanding stakeholder priorities, conducting business reviews, and delivering proactive solutions
• Develop and execute strategic account plans to protect and grow the customer base, expand value, increase profitability, and achieve annual growth objectives
• Identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future customer needs
• Manage the sales process and account strategy using SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning
• Maintain product, market, and competitive knowledge to influence purchasing decisions and position Abbott solutions
• Collaborate with sales, health system, distribution, analytics, and cross-functional teams
• Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication
• Drive growth, market share, revenue, customer loyalty, contract renewals, and new business for infectious disease diagnostic products

Sales

• Direct CRM sales of Abbott products and services in the assigned region
• Identify and evaluate market opportunities and sales potential to establish and achieve sales and clinical objectives
• Lead and coach territory managers and clinical specialists
• Meet authorization training requirements to support CRM procedures and provide clinical coaching
• Assist with contract negotiation, customer engagement, performance management, and clinical competency development
• Set regional sales strategy and support achievement of the regional sales plan
• Create a safe learning environment and positive team culture
• Conduct weekly team calls, discovery workshops, regional meetings, and individual discussions
• Recruit, onboard, coach, and develop direct reports
• Set quarterly goals, development plans, and annual performance reviews
• Drive customer and account engagement planning
• Prepare regional sales forecasts, market potential assessments, and sales expense estimates
• Drive sales accountability and forecasting accuracy
• Travel with the team to visit customers and support clinical competencies and sales advancement
• Build cross-functional partnerships with marketing, training, enterprise accounts, and clinical trial teams
• Monitor compliance with company policies and procedures
• Assist with case support, proctor planning, and conflict resolution
• Oversee the annual regional budget and approve direct-report expense reports
• Complete vendor credentialing for hospital access as required
• Maintain knowledge of regulatory requirements, Abbott products, markets, objectives, and industry trends
• Resolve complex problems and develop original solutions
• Mentor staff and support solutions affecting organizational budgets or commitments

Regional Sales Director

• Direct CRM sales management for Abbott products and services in the assigned region
• Identify and evaluate market opportunities and sales potential
• Establish and achieve sales and clinical objectives
• Lead and coach territory managers and clinical specialists
• Complete authorization training to support CRM procedures and provide clinical coaching
• Support and achieve the regional sales plan
• Recruit, onboard, coach, and develop direct reports for sales and clinical performance
• Set quarterly goals, development plans, and annual performance reviews
• Drive customer and account engagement planning
• Prepare regional sales forecasts and CRM sales expense estimates
• Drive sales accountability through accurate forecasting
• Travel with the team to visit customers and support clinical competencies and sales advancement
• Build cross-functional partnerships with marketing, training, enterprise accounts, and clinical trial teams
• Monitor compliance with company policies and procedures
• Assist with case support, proctor planning, and conflict resolution
• Oversee annual regional budget and approve direct-report expense reports
• Complete vendor credentialing for hospital access as required
• Maintain knowledge of products, markets, regulatory requirements, and industry trends
• Resolve complex problems and develop original solutions

• Direct CRM sales of Abbott products and services across a specified region
• Identify and evaluate market opportunities and sales potential
• Establish and achieve sales and clinical objectives
• Lead and coach territory managers and clinical specialists
• Complete authorization training to support CRM procedures and provide clinical coaching
• Assist with contract negotiation, customer engagement, performance management, and clinical competency development
• Set regional sales strategy and support the regional sales plan
• Build a safe, positive, diverse, entrepreneurial, and supportive team culture
• Conduct team calls, discovery workshops, regional meetings, and individual discussions
• Recruit, onboard, coach, and develop direct reports
• Support customer and account engagement planning
• Prepare regional sales forecasts, market potential assessments, and sales expense estimates
• Drive forecasting accuracy and sales accountability
• Travel with the team to visit customers and support clinical competencies and sales advancement
• Build cross-functional partnerships with marketing, training, enterprise accounts, and clinical trial teams
• Monitor compliance with company policies and procedures
• Assist with case support, proctor planning, and conflict resolution
• Oversee the annual regional budget and compliance
• Approve direct-report expense reports and address compliance issues
• Complete vendor credentialing for hospital access
• Monitor industry, product, market, regulatory, and field developments
• Resolve complex problems and develop original solutions
• Mentor staff and support significant area projects or operations

• Direct CRM sales of Abbott products and/or services across the specified region
• Identify and evaluate market opportunities and sales potential to establish and achieve sales and clinical objectives
• Lead and coach territory managers and clinical specialists
• Complete authorization training to support CRM procedures and provide competent clinical coaching
• Assist with contract negotiation, customer engagement, performance management, and clinical competency development
• Coach teams to support CRM procedures, achieve safe outcomes, and drive continuing education
• Set regional sales strategy and support the regional sales plan
• Develop a safe learning environment and positive team culture
• Conduct weekly team calls, discovery workshops, regional meetings, and individual discussions
• Recruit, onboard, coach, and develop direct reports
• Set goals, create development plans, and provide annual performance reviews
• Drive customer and account engagement planning
• Prepare regional sales forecasts, market potential assessments, and sales expense estimates
• Drive sales accountability and forecasting accuracy
• Travel with the team to visit customers and advance clinical competencies and sales
• Build cross-functional partnerships with marketing, training, enterprise accounts, and clinical trial teams
• Monitor compliance with company policies and procedures
• Assist with case support, proctor planning, and conflict resolution
• Oversee the annual regional budget and approve direct-report expense reports
• Complete vendor credentialing for hospital access as required
• Remain current on regulatory requirements, company products, markets, objectives, and industry trends
• Resolve complex problems and develop original solutions with significant operational or budget impact

• Provide clinical and sales support through customer education and procedure coverage within a defined region
• Train interventional cardiologists, catheter lab staff, and ancillary personnel on Structural Heart products
• Provide technical support to physicians during procedures
• Communicate product, clinical, and market data to appropriate personnel
• Support product marketing strategy development and implementation
• Collaborate with Territory Managers to provide case coverage and clinical outcomes for patients
• Serve as the primary clinical support resource for surgical coverage, troubleshooting, and in-service education
• Educate customers on the merits and proper clinical usage of company products
• Inform customers about product, therapy, and technology developments
• Engage in clinical, procedural, and technical discussions and link outcome data to key messaging
• Meet with existing and potential healthcare-provider clients to identify clinical needs, goals, and constraints and provide feasible solutions
• Travel extensively within the defined region

Clinical Sales Specialist, Electrophysiology – LAAO

Account Executive

• Cover the North Florida territory as a field sales professional for Abbott’s Molecular Diagnostic Division
• Sell the full stack of Molecular products to hospitals, IDNs, reference labs, and women’s health offices
• Work across multiple stakeholders, including C-suite, to expedite complex decisions and achieve quick wins
• Drive market share growth by identifying and cultivating new business opportunities
• Develop and deploy best practices using customer insights
• Prioritize and plan effectively to streamline business operations
• Leverage cross-functional teams and resources in a collaborative environment
• Build trust and long-term customer partnerships by understanding needs and delivering win-win solutions
• Anticipate sales shortfalls and implement contingency plans through troubleshooting and problem-solving
• Manage complex, long-term capital sales cycles
• Understand client goals across laboratory, procurement, medical director, clinical engineering, and C-suite stakeholders and quantify Abbott solution impact
• Collaborate with the Enterprise Account Manager to secure business in large hospital systems
• Manage and drive renewals for non-enterprise accounts to ensure retention and satisfaction
• Travel up to 75–80% across the territory

Account Executive, Molecular

Clinical Specialist

• Provide support to Abbott Core Laboratory customers and field personnel as the primary contact for high-complexity instruments
• Perform onsite instrument and assay integration and training
• Troubleshoot and resolve instrument and reagent problems onsite or by phone
• Document information in the complaint handling system
• Interact frequently with customers onsite and remotely
• Participate in customer touchpoint teams for account management and customer satisfaction
• Make reagent utilization and product replacement decisions affecting the US annual supply budget
• Conduct customer entrance interviews to understand needs and verify expectations
• Assist customers with regulatory and validation requirements
• Customize onsite customer training
• Manage integration processes to meet customer expectations and timelines
• Conduct exit interviews, present integration results, and ensure customer satisfaction
• Investigate problems, diagnose probable causes, eliminate alternatives, and provide solutions
• Maintain technical competence on assigned instruments, tools, and processes
• Follow TAS work processes for integration, complaint, time, activity, and TOR documentation

Technical Application Specialist, Immunoassay, Clinical Chemistry

• Sell the full stack of Molecular products to healthcare facilities, including hospitals, IDNs, reference labs, and women’s health offices
• Drive exponential territory growth by closing new business and expanding existing business
• Work with multiple stakeholders, including C-suite executives, to expedite complex decisions and achieve quick wins
• Identify and cultivate new business opportunities across the territory
• Develop and deploy best practices using customer insights
• Prioritize and plan effectively to streamline business operations
• Leverage cross-functional teams and resources in a collaborative environment
• Build trust and long-term customer partnerships by understanding needs and delivering win-win solutions
• Anticipate sales shortfalls and implement contingency plans
• Manage complex, long-term capital sales cycles
• Understand client goals across laboratory, procurement, medical director, clinical engineering, and C-suite stakeholders
• Quantify the impact of Abbott solutions
• Collaborate with the Enterprise Account Manager to secure business in large hospital systems
• Manage and drive renewals for non-enterprise accounts to ensure customer retention and satisfaction
• Travel throughout the assigned territory and other US locations as needed

Account Executive, Molecular Diagnostics

• Sell the full stack of Molecular products to healthcare facilities, including hospitals, IDNs, reference labs, and women’s health offices
• Drive exponential territory growth through closing new business and expanding existing business
• Work with multiple stakeholders, including C-suite executives, to expedite complex decisions and achieve quick wins
• Identify and cultivate new business opportunities across Northern California
• Develop and deploy best practices using customer insights
• Prioritize and plan effectively to streamline business operations
• Leverage cross-functional teams and resources in a collaborative environment
• Build trust and long-term customer partnerships by understanding needs and delivering win-win solutions
• Anticipate sales shortfalls and implement contingency plans through troubleshooting and problem-solving
• Manage complex, long-term capital sales cycles
• Understand client goals across laboratory, procurement, medical director, clinical engineering, and C-suite stakeholders and quantify Abbott solution impact
• Collaborate with the Enterprise Account Manager to secure business in large hospital systems
• Manage and drive renewals for non-enterprise accounts to ensure customer retention and satisfaction
• Travel throughout the assigned territory and other US locations as needed

• Provide support to Abbott Core Laboratory customers and field personnel as the primary contact for the highest-complexity Core Lab instruments
• Perform onsite instrument and assay integration and training
• Troubleshoot and resolve instrument and reagent problems onsite or over the phone
• Document information in the complaint handling system
• Interact frequently with customers onsite and remotely
• Participate in customer touchpoint teams for account management and customer satisfaction
• Make reagent-utilization and product-replacement decisions affecting the US annual supply budget
• Conduct customer entrance interviews to understand needs and verify expectations
• Assist customers with regulatory and validation requirements
• Customize onsite customer training
• Manage integration processes to meet customer expectations and timelines
• Conduct exit interviews, present integration results, and ensure customer satisfaction
• Investigate problems, diagnose causes, eliminate alternatives, and provide solutions
• Maintain technical competence on assigned instruments and job-related tools and processes
• Follow TAS work processes for integrations, complaint documentation, time documentation, activity documentation, and TOR documentation