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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lead qualification and appointment booking within the home improvement sector, with a strong focus on effective communication and follow-up processes. Capable of managing high volumes of calls and adapting to fast-paced environments.
Highest-signal resume keywords
Home Improvement ExperienceLead QualificationAppointment BookingHigh Volume Call ManagementFollow-Up Processes
About the role
Key responsibilities & impact- Call new homeowner leads quickly and qualify them
- Book in-home appointments on contractors’ calendars
- Work unsold and cancelled appointments to get them back on the calendar
- Log every call and outcome
- Book appointments for hundreds of contractors
- Suggest and test improvements to calling, qualification, and follow-up processes
- Take ownership of calls and bookings within the first two weeks
Requirements
What you’ll need- Experienced home improvement callers
- Experience in remodeling or home services
- Experience booking homeowner appointments at real volume
- Ability to discuss remodeling and home services projects with homeowners
- Ability to qualify leads and book in-home appointments
- Ability to follow up until a clear yes or no
- Ability to maintain clean notes and call outcomes
- Ability to work 60–70 hour weeks
- Availability for coverage when leads come in, including some weekends
- Comfortable with ambiguity and fast changes
- Authorized to work in the US or Canada
Benefits
Comp & perks- Equity in Wonderly
- Remote work arrangement
- Diverse and inclusive workplace
- Equal opportunities
- Coverage including some weekends
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationAppointment BookingHome Services KnowledgeRemodeling DiscussionCall Logging
Soft Skills
OwnershipAdaptabilityCommunicationOrganizational Skills
Industry Keywords
Home ImprovementRemodelingHome ServicesContractor CoordinationLead Management