Demonstrates proficiency in managing patient health records while ensuring compliance with HIPAA and maintaining confidentiality. Exhibits strong organizational skills and attention to detail in processing medical record requests and handling administrative duties.

Highest-signal resume keywords

HIPAA CompliancePatient Health Record ManagementData Entry SkillsMicrosoft Office ProficiencyProfessional Communication Skills

About the role

Key responsibilities & impact

Process release-of-information requests and medical record requests accurately and efficiently
Safeguard patient privacy and ensure compliance with HIPAA, company policies, facility policies, and authorizations
Take calls from patients, insurance companies, and attorneys regarding medical record status
Document information across multiple platforms using two computer monitors
Receive and process patient health information requests
Maintain confidentiality and security of privileged information
Maintain working knowledge of company and facility software
Report work, site difficulties, and fluctuating volumes to the manager
Manage patient health records and ensure records are accurate, complete, and assembled in standard order
Prepare new patient charts using paper sources and electronic health records
Create digital images of paperwork for electronic medical records
Retrieve and appropriately transmit patient records to internal and external requesters
Answer inbound and outbound calls
Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
Meet site productivity expectations and schedule pickups as needed
Perform other assigned duties

Requirements

What you’ll need

High School Diploma or GED
Ability to commute between locations as needed
Ability to work overtime during peak seasons when required
Basic computer proficiency
Proficiency with phones, fax machine, printers, and other general office equipment
Professional verbal and written communication skills in English
Strong data entry skills
Detail and quality oriented regarding accurate and compliant medical records
Ability to work with minimum supervision and respond to changing priorities
Ability to organize and manage multiple tasks
Ability to work in a fast-paced environment
Proficient in Microsoft Office, including Word and Excel
No employment sponsorship available

Benefits

Comp & perks

Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment provided, including computer, monitor, and virtual phone
PTO
Health insurance
Vision insurance
Dental insurance
401k Savings Plan
Tuition Assistance
Potential post-offer health screenings and vaccinations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record RequestsData EntryPatient Chart PreparationDocument ImagingRecord Retrieval

Soft Skills

Detail OrientedOrganizational SkillsAbility to Work IndependentlyAdaptability to Changing PrioritiesTime Management

Tools & Technologies

Microsoft WordMicrosoft ExcelFax MachinePrintersGeneral Office Equipment

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient PrivacyConfidentialityMedical RecordsElectronic Health RecordsAdministrative Duties