Demonstrates expertise in managing patient health records while ensuring compliance with HIPAA standards and maintaining confidentiality. Proficient in data entry and effective communication, capable of handling multiple tasks in a fast-paced environment.

Highest-signal resume keywords

HIPAA CompliancePatient Health Record ManagementData Entry SkillsProfessional Communication SkillsBasic Computer Proficiency

About the role

Key responsibilities & impact

Process release of information and medical record requests accurately and efficiently
Safeguard patient privacy and ensure compliance with HIPAA, company policies, facility policies, and authorizations
Receive and process requests for patient health information
Maintain confidentiality and security of privileged information
Maintain working knowledge of company and facility software
Inform the manager of work, site difficulties, and fluctuating volumes
Manage patient health records and ensure compliance with HIPAA standards
Prepare new patient charts using paper and electronic health record sources
Assemble medical records in standard order and ensure accuracy and completeness
Create digital images of paperwork for electronic medical records
Retrieve and appropriately transmit patient records to internal and external requesters
Answer inbound and outbound calls from patients, insurance companies, and attorneys
Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
Meet site-specific productivity expectations
Schedule pickups as needed
Perform other assigned duties

Requirements

What you’ll need

High School Diploma or GED
Ability to commute between locations as needed
Able to work overtime during peak seasons when required
Basic computer proficiency
Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
Professional verbal and written communication skills in English
Strong data entry skills
Detail and quality oriented regarding accurate and compliant medical records information
Ability to work with minimum supervision and respond to changing priorities and role needs
Ability to organize and manage multiple tasks
Ability to respond to requests in a fast-paced environment
Not eligible for employment sponsorship
Post-offer health screenings and proof and/or completion of required vaccinations may be required by clients

Benefits

Comp & perks

Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment provided, including computer, monitor, and virtual phone
Paid time off (PTO)
Health insurance
Vision insurance
Dental insurance
401(k) savings plan
Tuition assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ProcessingChart PreparationDigital ImagingData EntryRecord AssemblyInformation RetrievalConfidentiality MaintenanceCompliance ManagementPatient Privacy SafeguardingTask Organization

Soft Skills

Detail OrientedAbility to Work IndependentlyAdaptability to Changing PrioritiesTime ManagementProfessional Verbal Communication

Tools & Technologies

Electronic Health Records SoftwareFax MachinePrintersGeneral Office Equipment

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient Health InformationMedical RecordsConfidentialityCompliance StandardsAdministrative Duties