University of Arkansas System

Monitor Technician

• Provide 24/7 telemetry monitoring and observation for inpatients from all disciplines throughout the hospital.
• Continuously monitor patients’ cardiac rhythms and telemetry readings.
• Identify and recognize abnormal cardiac rhythms, arrhythmias, and significant rhythm changes.
• Promptly notify nursing staff of critical or abnormal findings.
• Maintain accurate documentation of monitored rhythms and significant events.
• Perform rhythm strips and provide them to clinical staff as required.
• Monitor multiple patients simultaneously while maintaining close attention to changes in condition.
• Verify proper telemetry connections and troubleshoot monitoring equipment when necessary.
• Apply and replace telemetry electrodes according to hospital procedures.
• Maintain organized and accurate patient monitoring records.
• Communicate effectively with nurses, physicians, and other healthcare professionals.
• Respond appropriately to monitor alarms and determine whether intervention or notification is needed.
• Assist with admission, transfer, and discharge processes related to telemetry monitoring.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Follow hospital policies, infection-control procedures, and patient-safety standards.
• Report equipment malfunctions and assist with maintaining monitoring equipment.
• Maintain competency in cardiac rhythm recognition and telemetry-monitoring procedures.
• Demonstrate professionalism, attention to detail, and the ability to remain focused in a fast-paced clinical environment.

Health Coordinator

• Function as a patient resource for scheduling and billing questions
• Facilitate comprehensive patient data collection
• Ensure timely and accurate billing and prompt payment collections
• Facilitate scheduling coordination and resolve conflicts
• Perform all duties of the Access Coordinator I and II levels
• Coordinate and perform complex patient registration, scheduling, and access functions
• Schedule hospital procedures, clinic appointments, diagnostic services, and other patient services
• Verify patient demographics, insurance coverage, eligibility, and authorization requirements
• Obtain and accurately document required patient and financial information
• Review referrals and orders for appropriate documentation and scheduling requirements
• Resolve complex scheduling, registration, insurance, and patient access issues
• Serve as an escalation resource for Access Coordinators and other front-end staff
• Assist patients with appointment, registration, insurance, and hospital service questions
• Communicate with physicians, nurses, clinical departments, insurance companies, and other healthcare professionals
• Correct discrepancies or missing information
• Ensure accurate data entry into electronic medical records and scheduling/registration systems
• Assist with pre-registration and financial clearance activities
• Follow hospital policies, HIPAA requirements, payer guidelines, and regulatory standards
• Maintain confidentiality and protect sensitive patient information
• Monitor work queues and prioritize time-sensitive patient requests

Access Coordinator III – Behavioral Health Service Line

Community Health Worker

• Collaborate with the Program Director to ensure the program meets or exceeds accreditation requirements
• Conduct outreach to individuals, communities, service providers, and groups
• Identify and recruit individuals, families, and community groups to services and systems
• Educate health and social service systems and providers about community perspectives and cultural norms
• Facilitate cross-cultural communication among individuals, communities, and health/social service system workers
• Translate and culturally adapt resources and educational materials
• Coordinate care, provide case management support, and assist individuals and communities in navigating health and social service systems
• Participate in the design, implementation, and interpretation of community-level assessments
• Present at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources

Community Health Worker I

Assistant

• Perform general cleaning of campus buildings, including offices, classrooms, auditoriums, restrooms, and other assigned areas
• Empty trash receptacles across campus
• Clean and refill paper towel, toilet paper, soap dispensers, and other supplies
• Clean restrooms using proper cleaning and disinfectant procedures
• Clean desks, tables, chairs, countertops, marker boards, windows, and other surfaces
• Sweep, vacuum, and mop floors
• Operate floor scrubbers and floor-stripping equipment as needed
• Notify the supervisor about needed maintenance and repairs
• Work cooperatively with campus faculty, staff, and students
• Perform related responsibilities as required or assigned
• Work assigned shifts, with occasional weekend work and prescribed vacation scheduling

Institutional Services Assistant

Therapist

• Provide direct clinical services, including assessment and individual, family, and group EAP consultations
• Provide crisis intervention and critical incident interventions to EAP clients, employees of contracted organizations, and employee teams
• Serve as liaison to assigned contracted organizations' administration
• Provide supervisory consultations, trainings, workshops, orientations, benefit marketing, and critical incident interventions or debriefings
• Make treatment-planning and organizational-consultation decisions
• Conduct mental health assessment, treatment, and referral activities
• Maintain ongoing communication with supervisors, treatment-team members, and assigned contracted organizations
• Complete clinical and administrative documentation in compliance with policies and procedures
• Produce and deliver trainings, workshops, and educational articles
• Participate in staff meetings, trainings, supervision, and continuing education

Senior Clinical Therapist – Employee Assistance Program

Physician Assistant

• Provides direct patient care to assigned Women’s Health patients under the direct supervision of clinic nurses
• Prepares treatment rooms for examinations
• Assists with medical procedures and examinations
• Conducts patient interviews and measures vital signs
• Performs phlebotomy, EKGs, and dressing changes
• Administers approved medications
• Researches and scribes physicians’ notes
• Orders/accessions orders for clinical laboratory or appropriate processing center
• Registers and schedules patients using registration and scheduling systems
• Obtains and documents patient medical histories
• Prepares patients for exams and procedures
• Assists physicians, nurses, and midwives during exams and minor procedures
• Collects and properly handles lab specimens
• Supports prenatal/genetic screening services in women’s health
• Monitors patients and reports condition changes to nursing staff
• Greets patients and assists with check-in/check-out
• Verifies insurance coverage and collects payments
• Maintains accurate electronic medical records documentation
• Cleans exam/treatment rooms and stocks medical supplies and equipment
• Reports safety concerns or hazards
• Assists with patient flow and coordination of care
• Supports team members and acts as a department resource
• Performs other duties as assigned

Medical Assistant

Patient Care

• Support the ongoing delivery of care as a trained member of the unit-based team
• Work under the direct supervision of Registered Nurse(s)
• Perform tasks and duties that do not require a license, professional judgment, or intervention
• Obtain patient reports and communicate with R.N. regarding patient care and changes in condition
• Inform nurses of patient requests or complaints
• Assist with patient admission, transfer, and discharge
• Transport patients to other hospital areas as directed
• Carry out the delegated Plan of Care using a multidisciplinary approach
• Communicate with team members to facilitate patient care
• Follow delegated patient care activities
• Provide grooming, oral hygiene, comfort measures, ambulation, chair transfers, turning, and repositioning assistance
• Accurately and timely document patient care activities, vital signs, ADL, wave tests, and I&O's
• Assist patients and visitors with information or solutions to problems
• Serve as a resource person supporting department members
• Adhere to Department of Nursing standards, UAMS clinical programs, policies, procedures, standards, and guest care guidelines

Patient Care Technician

• Support the ongoing delivery of care as identified by the multidisciplinary Patient Management Team
• Work under the direct supervision of the R.N.
• Perform tasks and duties that do not require a license, professional judgment, or intervention
• Adhere to Department of Nursing standards, UAMS clinical programs, policies, procedures, standards, and guest care guidelines
• Prepare treatment rooms for examination
• Assist with medical procedures and examinations
• Conduct patient interviews
• Measure vital signs, including pulse rate, temperature, blood pressure, weight, and height
• Perform phlebotomy, EKGs, and basic dressing changes
• Register and schedule patients for appointments and procedures using registration and scheduling systems
• Perform other duties as assigned

• Provide direct clinical services including assessment, individual, family, and group EAP consultations
• Provide crisis intervention and critical incident interventions to EAP clients, employees of contracted organizations, and employee teams
• Provide direct and indirect clinical services in the office unless a remote work agreement is available upon hire
• Serve as liaison to assigned contracted organizations' administration
• Provide supervisory consultations, trainings, workshops, orientations, benefit marketing, and critical incident interventions or debriefings
• Make decisions related to treatment planning and organizational consultations
• Conduct mental health assessment, treatment, and referral activities
• Maintain ongoing communication with supervisors, treatment team members, and assigned contracted organizations
• Complete clinical and administrative processes and documentation in compliance with policies and procedures
• Produce and provide trainings, workshops, and articles for employee education
• Participate in staff meetings, trainings, supervision, and continuing education activities
• Maintain quality care coordination and professional licensure and/or certification

Technician

• Safely prepare infant feedings according to HMBANA Guidelines, orders, recipes, and department policies
• Maintain the aseptic environment of the Milk Lab
• Collect, store, and maintain inventory of breast milk
• Prepare daily breast milk and formula feedings
• Clean and stock the Milk Lab
• Maintain the lab so breast milk and fortified formula feeds can be prepared safely
• Follow UAMS NICU Milk Lab policies and assist with training new staff
• Ensure equipment is working and supplies are available
• Maintain cleaning protocols and keep breast milk refrigerators and freezers clean and organized
• Communicate maintenance and supply concerns to the Milk Lab Manager
• Distribute daily MOM Logs and maintain accurate freezer, patient, and refrigerator labeling
• Maintain the patient label book and verify room/bed assignments
• Communicate appropriately with patients, guests, staff, and the public
• Refer parents to the lactation consultant or dietitian when necessary
• Provide professional customer service and maintain confidentiality
• Report to the Milk Lab Manager

Milk Lab Technician

General

• Support Graduate Medical Education accreditation activities and alignment with ACGME and institutional requirements
• Review ACGME Accreditation Data System data, generate reports, verify program information, and assist with annual reporting
• Coordinate GMEC and subcommittee calendars, invitations, attendance, documents, minutes, reminders, and follow-up
• Support internal program reviews, special reviews, site visits, Annual Program Evaluations, and annual ACGME updates
• Track compliance related to evaluations, agreements, surveys, moonlighting, clinical activities, milestones, program changes, resident/fellow complement, and participating sites
• Manage accreditation forms and workflows using SharePoint, New Innovations, and other institutional resources
• Track and respond to ACGME Letters of Notification, citations, surveys, and other accreditation documentation
• Support programs seeking ACGME Non-Standard Training recognition
• Assist with developing, maintaining, implementing, and communicating GME policies and procedures
• Serve as a resource for program directors, coordinators, residents, fellows, and other stakeholders
• Support special projects, annual orientation, communications, program tracking, and institutional initiatives
• Collaborate with the GME team, program leadership, and stakeholders to resolve issues and promote effective operations
• Perform other duties as assigned

GME Accreditation Coordinator

• Assist the clinic physician in the examination and treatment of patients
• Conduct patient interviews and required screenings
• Measure and record vital signs in patients' Electronic Medical Records
• Draw and collect blood samples and prepare specimens for laboratory analysis
• Perform EKGs as needed
• Prepare and stock treatment rooms
• Register and schedule patients using registration and scheduling systems
• Collect and record medical histories and vital signs
• Advise patients regarding treatment, medication, and physician instructions
• Manage patient appointment schedules
• Greet patients and customers
• Register and check out patients, collect payments, issue receipts, and verify insurance coverage
• Complete documentation for laboratory submissions
• Provide professional customer service and maintain confidentiality
• Perform other duties as assigned

Medical Assistant – Medical Specialty Clinics

Manager

• Provide direction and oversight for food production systems, patient meal services, and tray-line operations
• Ensure high standards across patient and retail food services
• Monitor food costs and support efficient operations
• Coordinate the planning, implementation, and evaluation of menus
• Oversee food-handling practices, sanitation standards, and equipment use and maintenance
• Collaborate with the Director of Nutrition Services to develop goals, objectives, policies, and procedures
• Implement strategies to achieve established goals and monitor progress
• Monitor patient food service taste and temperature panels and conduct patient tray evaluations
• Assist with preparing and monitoring the department’s annual budget
• Assist with preparing the department’s annual report
• Ensure compliance with Joint Commission standards, regulatory requirements, and state policies and guidelines
• Advise the Director of Nutrition Services of concerns and develop corrective action plans
• Oversee inventory and control of equipment and supplies
• Select, train, supervise, and evaluate departmental staff
• Provide leadership and direction to supervisory and administrative personnel
• Coordinate ongoing departmental training and employee performance evaluations
• Maintain accurate departmental records and submit regular and special reports to the Vice Chancellor
• Perform other duties as assigned

Manager, Patient Food Services

• Conduct research experiments involving laboratory animal care and maintenance
• Perform behavioral studies, surgical procedures, tissue collection and analysis
• Maintain accurate research records
• Maintain laboratory equipment used to monitor small animals
• Manage laboratory supplies and materials
• Coordinate laboratory orders and monitor inventory needs
• Support daily research and operational activities
• Collaborate with laboratory staff and students
• Train and instruct laboratory personnel and students on proper research procedures
• Ensure laboratory activities follow safety requirements and approved research protocols
• Perform other duties as assigned

Assistant Staff Scientist

Nurse Practitioner

• Provide comprehensive, compassionate, and evidence-based care to pediatric patients and their families
• Extend the patient care and administrative services of UAMS physicians
• Gather and evaluate perinatal and medical histories, diagnostic test results, physical examination findings, and behavioral, developmental, and psychosocial assessments
• Differentiate between normal and abnormal findings across all body systems
• Apply critical thinking and the nursing process to identify patient and family needs
• Provide ongoing and follow-up care, including patient and family education
• Interpret health assessment data and use clinical findings to guide patient care
• Develop short- and long-term care plans, including pharmacologic and diagnostic treatments
• Document health information, care plans, services, outcomes, and billing information according to established policies and regulations
• Evaluate patient and family responses to care plans, reassess progress, and modify plans as needed
• Communicate and collaborate with referring physicians, allied health professionals, and hospital staff
• Perform other duties as assigned

Monitor Technician

Access Coordinator III – Behavioral Health Service Line

Community Health Worker I

Institutional Services Assistant

Senior Clinical Therapist – Employee Assistance Program

Medical Assistant

Patient Care Technician

Patient Care Technician

Senior Clinical Therapist – Employee Assistance Program

Milk Lab Technician

GME Accreditation Coordinator

Medical Assistant – Medical Specialty Clinics

Manager, Patient Food Services

Assistant Staff Scientist

APRN